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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

Editor's Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. I'm flattered by such an august delegation," Steve said. With careful study, Tommy had figured out that the company's costing system had made it blind to its own operations: It allocated factory overhead to products as a percentage markup over direct labor costs, and corporate overhead as a percentage of sales.

P&L 3

The Trouble with Control

Great Leadership By Dan

And it’s not just the nemesis of new, inexperience managers who are nervous and learning to use their delegation skills. But too often, it just gums up the works as things grind to halt waiting for executive review. accountability coaching control delegation Jen Shirkani micromanaging

Make Sure Your Team’s Workload Is Divided Fairly

Harvard Business Review

Delegating work to your team may sound like a straightforward task of management, but, in fact, it’s complicated. ” Morgenstern suggests setting aside one or two hours at the end of each week for “delegation strategy and review.” A key element to your delegation strategy is making sure “your team members are crystal clear on their roles,” says Morgenstern. Delegation Leading teams Developing employees Digital Article

Why Aren't You Delegating?

Harvard Business Review

But there is: delegation. Delegation is a critical skill. Delegation benefits managers, direct reports, and organizations. A 2007 study on time management found that close to half of the 332 companies surveyed were concerned about their employees' delegation skills. A classic sign of insufficient delegation is that you are working long hours and feel totally indispensable, while your staff isn't terribly energized and keeps strangely regular hours," says Walker.

Managing Across Generations: Leadership Coaching Success Story

Create Learning

Leadership Coaching & Development Case Study from the Exponent Leadership Process. “I I further coached the people who were delegated the different pieces of this organizational re-structure.

FAQ 24

Don't Like Your Job? Change It (Without Quitting)

Harvard Business Review

Some people make radical moves; others make small changes" in how they delegate or schedule their day, Wrzesniewski says. Case Study #1: Integrate your interests into the job. Still most of his tasks — managing schedules, developing contracts, reviewing documentation — involved working alone. And, he has been able to reduce his administrative workload by delegating certain tasks to his team members who were eager to take them on. "I

How to Manage a Perfectionist

Harvard Business Review

In many cases, this compulsive behavior can be the thorn in the side of a great performer. "I They tend to be impatient with or hypercritical of others and they're not good at delegating. "On Accept that they may not be good managers as they are likely to demand too much of their people (see "hypercritical" and "bad at delegating" above). Case Study #1: Find a better job fit. Case Study #2: Redirect the focus.

How to Boost Your Team’s Productivity

Harvard Business Review

The key to improving individual productivity is to eliminate or delegate unimportant tasks and replace them with value-added ones, says Cohen. Case Study #1: Create open lines of communication and respect your team’s downtime.

Planning Maternity or Paternity Leave: A Professional’s Guide

Harvard Business Review

About two weeks before your leave is over, Williams recommends calling your boss to set up a one-hour meeting to review your transition-back plan. Case Study #1: Give team members time to process what will be expected of them.

Make Your Work Resolutions Stick

Harvard Business Review

If, for instance, your goal is to reduce your micro-managerial tendencies, explain to your team that you will be delegating more often. Case study #1: Create a detailed strategy and enlist support. He reviewed and edited drafts and offered feedback.

How to Respond When Your Employee Asks for a Raise

Harvard Business Review

Make your case clearly and back up your arguments with as much information as you’ve got. Case Study #1: Explain the reasons behind the “no” Carl Samson is a project manager at a construction company in Minneapolis (names and details have been changed).

How to Get Feedback When You're the Boss

Harvard Business Review

People with formal power can affect our fate in many ways — they can withhold critical resources, they can give us negative evaluations and hold us back from promotions, and they can even potentially fire us or have us fired," says James Detert, associate professor at the Cornell Johnson Graduate School of Management and author of the Harvard Business Review articles " Debunking Four Myths About Employee Silence " and " Why Employees Are Afraid to Speak ".

Stop Procrastinating.Now

Harvard Business Review

Asking someone to review your work can spur you to get started knowing they will expect it. Case study #1: Know why. Case study #2: Keep it top of mind. But since she had no one to delegate the project to, she decided to make progress on it in small increments. It seems that no one is immune to the tendency to procrastinate. When someone asked Ernest Hemingway how to write a novel, his response was "First you defrost the refrigerator."

The Big Picture of Business- Professional Education Necessary for Company Success

Strategy Driven

Team building must be part of the corporate Vision first, not as a series of exercises delegated to trainers. Studying. Review of material, taking notes, seeking supplementary materials and questing to learn additionally must occur. Periodically, the material is reviewed.