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What to Do When an Online Community Starts to Fail

Harvard Business Review

As the HBS case study on Yelp details, the company’s early success was based in part on the creation of the “Elite Squad,” a user group in the “low thousands” whose active participation was rewarded by invitation to parties in their cities. Information & technology Internet'

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To Get Consumers to Trust AI, Show Them Its Benefits

Harvard Business Review

But even when the technology is ready to use and has been shown to meet customer demands, there’s still a great deal of skepticism among consumers. In order to understand trust in the relationship between humans and automation, we have to explore trust in two dimensions: trust in the technology and trust in the innovating firm.

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The Big Picture of Business- Professional Education Necessary for Company Success

Strategy Driven

Team building must be part of the corporate Vision first, not as a series of exercises delegated to trainers. Review of material, taking notes, seeking supplementary materials and questing to learn additionally must occur. Periodically, the material is reviewed. They embrace technology, rather than ideas and concepts.

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What Knowledge Workers Stand to Gain from Automation

Harvard Business Review

Largely to blame is the approach their companies have taken in applying office technologies. For the technology to deliver value, knowledge workers must do pesky things like extract and move massive amounts of data from one system to another. The technologies and trends shaping tomorrow’s businesses. Insight Center.

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Make Sure Your Team’s Workload Is Divided Fairly

Harvard Business Review

Delegating work to your team may sound like a straightforward task of management, but, in fact, it’s complicated. ” Morgenstern suggests setting aside one or two hours at the end of each week for “delegation strategy and review.” How do you make sure that work on your team is evenly distributed?

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How to Get Feedback When You're the Boss

Harvard Business Review

Ask for feedback on a regular basis, not just at review time. When someone tells you, "You run our team meetings really well," or "You don't delegate enough," follow up by asking for an example. One way to get around this is by doing a 360-degree review or using a coach to gather feedback anonymously. Ask for it, constantly.

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How to Deal with a Chronically Indecisive Boss

Harvard Business Review

In these cases, “you need to help your boss sort through the information” and then offer “a clear rationale for your recommendation.” ” It’s also helpful to “enable your boss to delegate to you without formality,” says Finkelstein. “I was junior in my career, and I blamed myself.

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