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Got Leadership Grit and Grace?

Lead Change Blog

JULY 12, 2017

Despite being a vice president who managed a department of 150 people in a $2 billion annual revenue organization, a male boss felt free to describe me to the CEO as a “soft and round Aunt Polly” and a female colleague as a “colorful little butterfly.” Escape the myth that power is evil and influence is better. Helen Henderson, writer.

Leadership 221
Leadership Henderson Participative Diversity 221
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Exit, Voice, and Albert O. Hirschman

Harvard Business Review

DECEMBER 12, 2012

Do you a) start flying another airline — putting you back at square one with zero miles and zero status — b) start leaving regular voice mail messages on United CEO Jeff Smisek's home phone, or c) sit back in the first-class seat you've just been upgraded to after a tense wait in the terminal and try to take a nap?

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Airlines Rogers Loyalty Henderson 8
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