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Why Business Leaders Need to Read More Science Fiction

Harvard Business Review

If 19th-century urban planners had had access to big data, machine learning techniques, and modern management theory, these tools would not have helped them. Rising sea levels flood Manhattan in Kim Stanley Robinson’s New York 2140 , prompting hedge fund managers and real estate investors to create a new intertidal market index.

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The 3 Things CEOs Worry About the Most

Harvard Business Review

CEOs have a lot to worry about, but what are their greatest concerns? We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities.

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Can Being Overconfident Make You a Better Leader?

Harvard Business Review

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Randall Stephenson, then CEO of AT&T, famously said , “I told people you weren’t betting on a device.

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People Suffer at Work When They Can’t Discuss the Racial Bias They Face Outside of It

Harvard Business Review

Last month, in an unprecedented show of solidarity, 150 CEOs from the world’s leading companies banded together to advance diversity and inclusion in the workplace and, through an online platform, shared best practices for doing so. That’s obviously good for business.

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To Stay Relevant, Your Company and Employees Must Keep Learning

Harvard Business Review

As AT&T CEO and Chair Randall Stephenson, recently told the New York Times, “There is a need to retool yourself, and you should not expect to stop… People who do not spend five to 10 hours a week in online learning will obsolete themselves with the technology.” Insight Center. The Global Digital Economy.

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Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. But when the two of us began compiling HBR's Insight Center on Customer Intelligence , and thought about what managers find scary about customer intelligence, we came up with a much broader range of concerns.

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Talking to Yourself (Out Loud) Can Help You Learn

Harvard Business Review

AT&T CEO Randall Stephenson says technology workers need to learn online for at least five hours per week to fend off obsolescence. .’” Self-explaining should go into the learning tool kit of workers today, as the economy places new demands on making connections and adopting new insights and skills.