In the CEO Afterlife

JULY 2, 2013

Airlines, cable providers, telecommunication firms, and credit card companies promise customer service every day. Walking the talk of unique advantages and customer engagement in every function of a corporation is a differentiator in itself. In today’s world of business, this happens to be the distinction that separates winners from losers.

Marketing 257

Marketing Levitt Telecommunications Brand 257

Eric Jacobson

MARCH 20, 2021

Today, they’re a leader in their new field, but the CEO says they would never have gotten there if they had followed their first instincts. The CEO got out front and immediately apologized for the offense. Another CEO we know makes failure part of the review process, asking executives to describe recent failures.

McKinsey 65

McKinsey B2C Telecommunications Learning-by-Doing 65

Eric Jacobson

JANUARY 30, 2021

Today, they’re a leader in their new field, but the CEO says they would never have gotten there if they had followed their first instincts. The CEO got out front and immediately apologized for the offense. Another CEO we know makes failure part of the review process, asking executives to describe recent failures.

McKinsey 65

McKinsey B2C Telecommunications Globalization 65

HR Digest

MARCH 26, 2024

The benefits of wellness in the workplace include: Boosts employee retention as workers remain loyal to an organization that cares about them Employees are more likely to recommend the company as a place to work Workers are less stressed about their jobs so they can work better Better work environment where everyone is at the top of their game Higher (..)

Absenteeism 88

Absenteeism Presenteeism Stress Insurance 88

HR Digest

JANUARY 5, 2021

The members-only union is supported by the Communication Workers of America, which represents workers in telecommunications, information technology and media. During the same year, a group of 450 Amazon employees signed a letter asking CEO Jeff Bezos to stop selling its facial recognition software, Rekognition, to law enforcement agencies.

Shaw 52

Shaw Telecommunications Engineering Ethics 52

Marshall Goldsmith

DECEMBER 16, 2013

The CEO of a leading telecommunications company recently embarked on an innovative approach. The CEO personally calls, thanks them for their contributions, and asks for their input on what the corporation can do to increase effectiveness. Employee Engagement Leadership'

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Strategy Driven

JUNE 2, 2015

We are thrilled to have Ruth join our StrategyDriven team," says Nathan Ives, StrategyDriven President and CEO. For nearly three decades, Ruth led the Institute of Nuclear Power Operations’ (INPO) Information Technology Division as Director, Computer Systems and Telecommunications and Director, Information Technology and Data Services.

Information Technology 50

Information Technology Telecommunications Committee Technology 50

Marshall Goldsmith

NOVEMBER 4, 2013

While these advantages are easy to see from the vantage point of the CEO, they can be difficult to execute. The same trend is occurring in pharmaceuticals and telecommunications. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read.

Short-term 107

Short-term Long-term Trends Telecommunications 107

Eric Jacobson

FEBRUARY 1, 2017

In every sector, form telecommunications to utilities, companies with no gender balance on the board have lower-than-average market capitalization; those with three or more female board members exceed the average. Money On The Table draws from the latest research and in-depth interviews with CEOs and other senior leaders.

Chief Operating Officer 50

Chief Operating Officer How To Leadership Telecommunications 50

Harvard Business Review

DECEMBER 26, 2014

When looking to hire a new CEO, corporate boards of directors are increasingly bypassing C-level executives and appointing less seasoned leaders. Some recent CEO appointments in these industries include Yahoo!’s Through this effort, we have observed certain characteristics of this emerging trend. Paul Raines.

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Marshall Goldsmith

FEBRUARY 11, 2013

I don’t know much about telecommunications – it just seemed obvious. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read. Marshall’s Upcoming Public Schedule. www.MarshallGoldsmith.com. www.MarshallGoldsmithLibrary.com. 1-858-759-0950.

Telecommunications 98

Telecommunications Education Politics Quality 98

The Practical Leader

SEPTEMBER 14, 2011

The phenomenon has been found in many different types and levels of business, from life insurance to telecommunications, from CEOs to low-level management. Throughout the business world, expectations have the power to become self-fulfilling prophecies.&#. Richard Wiseman, The Luck Factor: Change Your Luck and Change your Life.

Wiseman 55

Wiseman Power Goleman Telecommunications 55

Leading Blog

JANUARY 15, 2020

As part of my new book, The Future Leader , I interviewed more than 140 CEOs around the world and asked them each to define leadership. Consider these two definitions from CEOs I interviewed. Judy Marks is the CEO of Otis Elevator and leads a team of over 70,000 employees around the world. What Makes a Great Leader?

Definition 363

Definition Telecommunications CEO Motivation 363

Eric Jacobson

MAY 25, 2016

To give a couple of examples: in the more classic, regulated utilities industries such as electricity, gas, water, telecommunications, regulations on pricing or on competition can have immediate impact on value. More recently we’re seeing this across a range of broader industries.

Company 50

Company Competitive Advantage Open-book Long-term 50

Harvard Business Review

APRIL 19, 2016

The 26-year company veteran had been widely seen as the heir apparent to CEO Bob Iger — that is, until Staggs abruptly stepped down this month. Planned successions exclude mergers and acquisitions, as well as situations when CEOs are abruptly forced out.) ” That broader scope may extend well beyond Disney’s ranks.

CEO 8

CEO Company Telecommunications Planning 8

Mills Scofield

JANUARY 16, 2013

Having lived in and with off-the-grid communities in Latin America, in Nicaragua and Colombia, I had seen and felt the impact of low Internet and basic telecommunications access, especially when it comes to communicating with potential employers.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. If the CEO doesnt play this role, process improvement stays comfortably within functional boundaries. He wasnt a process manager.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

MARCH 16, 2015

CEOs have a lot to worry about, but what are their greatest concerns? We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Persuasive Powerhouse

OCTOBER 18, 2010

I work for a telecommunications company and occasionally I’m in the field dressing fiber optic cable in cabinet. Honestly – I can’t take credit because my writing isn’t my own. It comes from the work my clients do. They are amazing. Matt Ulinski: October 21, 2010 at 2:07 pm Mary, it really is the little things.

Greenleaf 145

Greenleaf Maslow Telecommunications Blog 145

Harvard Business Review

SEPTEMBER 29, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models.

Long-term 12

Long-term CEO Short-term Asset Management 12

Harvard Business Review

NOVEMBER 27, 2015

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Telecommunications.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

AUGUST 29, 2016

But our interviews with board members and CEOs in the banking industry—and decades of research on experts and teams—point to three factors that can compromise the effectiveness of expert-dominated boards, at least in some circumstances. Common sense might suggest that the more experts, the better.

Telecommunications 10

Telecommunications Banking Uncertainty Sample 10

Harvard Business Review

APRIL 16, 2015

Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. In 1992, new CEO Jorma Ollila and his team made a decision that is iconic in the world of corporate reinvention, going all-in on the emerging telecommunications markets. The playbook sounds familiar.

Telecommunications 8

Telecommunications Crisis Committee Marketing 8

Harvard Business Review

SEPTEMBER 21, 2018

aerospace & defense, industrial conglomerates, textiles); IT & Telecommunications (e.g., internet software & services, semiconductors, wireless telecommunication services); and Materials (e.g., ” Finally, boards should always be checking that they have the right CEO in charge.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

JUNE 3, 2013

People will continue to debate Procter & Gamble''s move to replace CEO Bob McDonald with his immediate predecessor A.G. In fact, the number of boards in each sector and region who said they did not discuss CEO succession regularly astonished us. food, beverage & tobacco, household and personal products); Energy & Utilities (e.g.,

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

APRIL 3, 2020

A conversation between Hans Vestberg and HBR Editor-in-Chief Adi Ignatius.

CEO 10

CEO Team Telecommunications Crisis Management 10

Harvard Business Review

MAY 30, 2014

The CEO of a large telecommunications firm announced an enterprise-wide cost-reduction and simplification effort as a way of responding to rapidly changing technologies and new competitive threats. A month later, the CEO delayed the meeting again due to a customer problem. Consider this example.

Delegation 8

Delegation Management Telecommunications Consultative 8

Harvard Business Review

NOVEMBER 9, 2011

Does your COO have the best shot at becoming the next CEO? COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

JANUARY 11, 2011

For the first time after China's economic reforms began, CEO succession is threatening to become a major problem, particularly for globally competitive companies such as Haier, Huawei, and Lenovo. Indeed, the choices the founder-CEOs make may well reshape their companies as well as the Chinese economy. 2011 will force China Inc.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

FEBRUARY 8, 2016

We found that in 2014 almost 60% of these firms had no female board members, just over half had no female C-suite executives, and fewer than 5% had a female CEO. Our results indicate that the impact of having more women in the C-suite is bigger than that of having a woman on the board or as the CEO.

Bottom-up 8

Bottom-up Diversity Policies Telecommunications 8

Harvard Business Review

DECEMBER 2, 2011

What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives. One CEO races performance sports cars on weekends. Say goodbye to the two-week vacation with the family.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

OCTOBER 5, 2012

Indeed, CEO Tim Cook quickly and publically issued an apology. There is clear empirical evidence to back this up: in our research of about 150 firms in the telecommunications industry, we found that the more successful firms all took this active approach to managing their capability and resource portfolios.

Software 15

Software Telecommunications Short-term Licensing 15

Harvard Business Review

FEBRUARY 4, 2011

The session attracted over 125 CEOs and senior executives. China's Huawei is challenging global telecommunications companies like Siemens, Ericsson, Alcatel-Lucent, and Cisco. I was a panelist on a session on Reverse Innovation during the recently concluded World Economic Forum at Davos.

Innovation 15

Innovation Telecommunications Globalization GDP 15

Harvard Business Review

APRIL 1, 2016

telecommunications or food safety or healthcare or aerospace or energy/environment). Even with strong CEO direction, subordinate business leaders who are crucial to its success may not share the commitment or invest in the expertise or understand the time required. A needed a pproach.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

SEPTEMBER 20, 2018

I love the story told about Sam Pitroda, then the head of C-DOT, India’s telecommunications enterprise. A great lesson which should be taught in more workplaces — the task is not beneath the CEO; it isn’t beneath anyone else either. Make sure your team sees you occasionally taking on these tasks.

Team 12

Team Management Constraint How To 12

Harvard Business Review

AUGUST 22, 2012

You instantly recognize the executive who walks in and quickly glance at his name badge to confirm he is the CEO of the most important account you would like to start working with. You have never met him before nor have you been able to generate any interest from his organization. Hello, Norman. How are you today [filler]?

CIO 15

CIO Chief Information Officer Outsourcing Telecommunications 15

Marshall Goldsmith

OCTOBER 14, 2013

Likewise, leading telecommunications and other equipment providers now have to compete by offering “network solutions” involving many products formerly sold separately. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read. Innovation'

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111