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Navigating the Mental Minefield: A Guide for Leaders

Mark Sanborn

In Practice: A CFO might confidently project revenue figures while neglecting market uncertainties and potential disruptions. Groupthink: The Consensus Conundrum The Trap: The desire for group harmony can lead to unchallenged decision-making and potentially flawed outcomes.

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Steps in a Buying Decision

Strategy Driven

These terms define a specific set of sequenced actions buyers take to enable internal consensus and change – change management issues, if you will – rather than define steps that address needs or vendor/solution choice which come later and are the focus of sales. meet with CFO (manages the Tech department). meet with BDT.

CFO 50
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Leadership and Product Management

Lead on Purpose

Their success depends on their ability to build consensus and inspire the other team members to do great things. Smart product managers know the value of having allies in the CFO’s office. When the PM makes a concerted effort to have a strong relationship with sales, their product success will increase.

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0508 | Orly Lobel: Full Transcript

LDRLB

Actually, reading the book reminded me of this old anecdote that I heard one time, a conversation between a sort of unnamed CEO and an unnamed CFO and essentially, the CFO was asking, “What happens if we invest all this money to develop our people and they leave?”

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Providing Earnings Guidance? Think Again

Harvard Business Review

It's a question that has defied consensus, with valid arguments on both sides of the issue. This in turn can produce whisper numbers in the market, making it confusing to discern whether the company has in fact met or exceeded the market's expectations and perhaps eroding the CFO's credibility with the investment community.

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The Worst Failure of All Is Wasting a Failure

Harvard Business Review

The CEO and CFO responded with, "A failure to hit ROI and NPV targets." The disturbing pattern here wasn't that the failure had occurred, but that there was no consensus at all, no common understanding from which to learn. The head of R&D remembered it as a failure to properly market the innovation.

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Avoid These Common B2B Content Marketing Mistakes

Harvard Business Review

Yet our research tells us this strategy backfires: the greater the personalization of content for each member of a purchase group that must reach consensus, the lower the likelihood of a “quality sale” (one in which the customers did not take a smaller deal at a lower price).

B2B 8