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Every Fast-Growing Company Has to Combat Overload

Harvard Business Review

You used to be able to track everything with an Excel spreadsheet, personally designed by your CFO; now you’ve got an SAP installation in its place, supported by an entire IT department. It feels horrible: You’re scaling up aggressively and working harder than ever, but with each passing day you feel more overwhelmed.

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Uniting the Religions of Process Improvement

Harvard Business Review

People who have earned these belts drive projects with clear financial targets set at the top organization, with progress monitored by the CFO. What's more, the company helped develop Hammer's PEMM concept and is now training Lean managers. Six Sigma zealots argue that if you train enough people, you get a cultural transformation.