Harvard Business Review

OCTOBER 18, 2018

Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. I’m the CFO and he’s in charge of sales. “Besides, lots of experts say that too many people view comp as a hammer and every problem as a nail. “You’re surprised?”

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

MARCH 7, 2011

People who have earned these belts drive projects with clear financial targets set at the top organization, with progress monitored by the CFO. In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. The wishes of a functional head such as CFO, CMO, or company President won out over a Process Owner of Order-to-Cash.

Process 15

Process Champy Competitive Advantage Hammer 15