Harvard Business Review
DECEMBER 13, 2017
As the longtime CEO of Otto Hotels & Resorts, now the second-largest lodging company in the world, he’d packed for hundreds of work trips before, but suits were his go-to. Otto had just finished a $9 billion acquisition of Beekman Hotels, which meant it now had nearly 4,800 hotels and just over a million rooms in 100 countries.
Marshall Goldsmith
FEBRUARY 8, 2018
Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Facebookâs first HR hire, she has led global people programs, been an HR Business Partner, and CFO. Former CEO Named #1 Most Influential Person in Dentistry for 2017. Former President of Citibank Online.
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Harvard Business Review
SEPTEMBER 21, 2015
Lotta Tindal, the chief marketing officer for the Dutch hospitality group Ervaring Hotels & Resorts, hadn’t wanted to come to the presentation, but Gerard Bakker, Ervaring’s CFO, had twisted her arm. hotel brands — and was looking for more. “Stop acting like a teenager,” he joked.
Harvard Business Review
AUGUST 15, 2013
They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. million records), Wyndham Hotels (600,000 credit cards), eHarmony (1.5 In fact, CEOs avoid IT like the plague.
Harvard Business Review
JUNE 6, 2016
Hotel bar @ 7? He was the CFO of their company, a software start-up with about 75 employees. Still, when just a few days after their drinks in the hotel, he’d asked her out on a “real date,” Elizabeth initially demurred, wondering if it was a good idea. Elizabeth: The whole gang? Brad: Just me. Elizabeth: OK.
Harvard Business Review
JULY 14, 2017
As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. In the language of networks, the value of the platform provider is not in creating the nodes (whether people, things, or data) but in fostering the connections between the nodes.
Harvard Business Review
JANUARY 28, 2015
It is the same card he used to buy the plane ticket and book the hotel. Delivering on journeys requires many different parts of the organization to come together, such as working with the CIO on the technology implications of developing journeys, and providing the CFO with hard ROI data on customer journey investments.
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