Harvard Business Review

NOVEMBER 25, 2013

In our work with clients across dozens of sectors over more than five years, we have found that the strongest CMO/CFO partnerships develop when both parties undertake five actions: 1. CMOs need to start building this relationship by having a clear understanding of what CFOs expect.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

AUGUST 30, 2012

Consider a health insurance company that has been struggling with change programs gone haywire for quite some time. The health insurer's bugaboos speak volumes. Some point to politics in the C-Suite, especially to competition between the COO and CFO. How can you break this cycle? They blocked each other's progress.

Company 8

Company COO CFO Insurance 8

Harvard Business Review

JANUARY 9, 2013

When he was in his 70s, and still very much on top of the world, AIG chief executive Maurice "Hank" Greenberg used to laugh off any hint that his time at the helm of the world's largest property/casualty insurer might be nearing an end. True, AIG FP was already deep into the business of insuring subprime mortgage deals in 2005.

Insurance 8

Insurance Long-term Short-term CFO 8

Marshall Goldsmith

FEBRUARY 8, 2018

Telisa Yancy – Chief Marketing Officer at American Family Insurance. Facebook’s first HR hire, she has led global people programs, been an HR Business Partner, and CFO. Operations Group Baring Private Equity. Former CEO of KKR Capstone for Asia Pacific. Advisor and Speaker at Dartmouth’s Tuck School of Business.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70

Harvard Business Review

JULY 17, 2014

Consider how USAA – the nation’s 6 th largest consumer P&C insurer – has reinvented how marketing, finance and data analytics work together, starting with a first-ever partnership between the CMO, CFO and Chief Data Analytics officer.

Finance 13

Finance Marketing P&L ROI 13

Harvard Business Review

SEPTEMBER 27, 2013

Fortune It was perhaps this summer''s most chilling business story: the suicide of Zurich Insurance Group CFO Pierre Wauthier, who left a note condemning the company''s chair, Josef Ackermann. Unanswered Questions Tragedy in Switzerland: What Drove Two Top Executives to Suicide?

Review 8

Review CFO PR Analysis 8

Harvard Business Review

APRIL 13, 2012

But if you're a CFO, you'll have to decide whether you like consistent or variable expenditures. And if the service provider cannot afford the insurance premiums necessary to cover the liability without raising prices to the level that the service becomes too expensive to consume.well, you get the picture.

Operations 15

Operations CFO Budgeting Technology 15

Harvard Business Review

APRIL 16, 2012

Often citing the maxim that "cash is king", CFOs know that strategic cash can enhance shareholder value in various ways. As long as the CFO can stipulate that the company does not intend to repatriate the cash, it avoids the incremental tax that will be levied due to the territorial system of U.S. It can: Save Taxes.

Company 13

Company Cost of Capital Finance Long-term 13

Harvard Business Review

AUGUST 23, 2012

These hurdles aren't unique to financial services — insurance, pharmaceuticals, health care and government all face regulation, to name a few examples. Just ask Gene Morphis, ex-CFO of clothing retailer Francesca's. Even something as innocuous as clicking the Like symbol next to a Facebook post could run afoul of the SEC.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

JULY 21, 2016

Insurance, a very analytics-intensive industry, saw nearly half of CAOs changing roles over an 18-month period.). As one financial services CFO told us, “Our mental models were so rigid that even how we thought about data itself needed to be challenged. Chief Analytics Officers (CAOs) were frequently replaced.

CEO 8

CEO Competitive Advantage ROI CFO 8

Harvard Business Review

APRIL 24, 2015

In my five years as CEO of The Hartford, a Fortune 100 insurer, winning trust was crucial to turning around the company in the aftermath of the global financial crisis. The meetings themselves, aside from the CFO’s report on financials, focused on discussions of the main issues. It’s all a matter of developing trust.

CEO 8

CEO 360-Degree Feedback Management Charisma 8

Harvard Business Review

JUNE 4, 2013

How about this, the boardroom version of Sophie''s Choice: "Who would you rather fire, the CFO or the CSO?". In other cases, such as Nationwide Insurance ''s October 2012 security breach, companies invoke client-attorney privilege to seal the evidence. We want to keep this for our customers."

CEO 8

CEO CFO Offshoring Cost 8

Women on Business

DECEMBER 3, 2012

Perhaps your manager had your job title a few years or months back, or your new CFO recently transitioned into the role from heading the accounting department. Also investigate the benefits package and structure to find out whether it includes insurance options more tailored to families than single employees.

Career 247

Career Company Software Handbook 247

Harvard Business Review

OCTOBER 30, 2017

So is John Rice, the head of global operations, along with CFO Jeffrey Bornstein. And in the 21st century, the majority of public company shareholders are institutional investors (banks, insurance companies, pensions, hedge funds, REITs, investment advisers, endowments, and mutual funds), not individuals. (In Comstock is out.

Long-term 8

Long-term Ries Short-term Price 8

Harvard Business Review

JANUARY 28, 2015

The insurance company E-surance, for example, uses a “control tower” system to monitor what is happening in real time. And that means setting up processes to respond rapidly. The CMO and COO should work together to develop, in advance, processes and protocols for addressing negative feedback quickly.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

APRIL 20, 2016

Rather, it’s what type of wellness program can reduce claims and thereby lower insurance premiums. Enrolling the chronically ill in disease-management programs that ensure they get appropriate care has the most potential to reduce insurance premiums. But, the real question is not whether wellness programs deliver returns.

ROI 8

ROI Company Health Care Competitive Advantage 8

Harvard Business Review

MARCH 7, 2011

People who have earned these belts drive projects with clear financial targets set at the top organization, with progress monitored by the CFO. Six Sigma zealots argue that if you train enough people, you get a cultural transformation. You instill process improvement into the corporate DNA.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JUNE 26, 2015

.” Before she delivered the news, she created information packets, which included each employee’s individual severance package, accrued paid time off, as well as information on how to apply for unemployment insurance and COBRA coverage. She also included a customized reference letter for each person.

How To 8

How To Case Study Reference Letter 8

Harvard Business Review

AUGUST 22, 2014

When I’m talking to corporate CEOs, CFOs, and board members, I don’t see the major multinationals planning to bring that cash back to the United States. I was with the CFO of Apple the other day, and they’ve got $140 billion of cash trapped overseas. I think the answer to that is, highly unlikely.

Globalization 8

Globalization CEO System Offshoring 8