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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E. Jordan reflected the company’s commitment to servant leadership. Improved Results by Acquired AirTran.

Airlines 203
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Complimentary Resource – The CFO’s Cheat Sheet to Compensation Risk & Reward

Strategy Driven

The CFO’s Cheat Sheet to Compensation Risk & Reward. This 4-page guide outlines 7 ways that automated compensation management software improves your ROI: Streamlined data and workflow processes. Business application investments that generate ROI. by Ultimate Software. Find out how in this quick guide! Fewer errors.

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How One CMO Revamped Her Role

Harvard Business Review

At one point, the CEO indicated that he would know that the right shift had occurred when the CFO, chief strategy officer, and other C-level leaders were seeking the CMO’s advice on strategic business problems. “I needed to earn the right to be invited into key, firm-level strategic decisions.”

CFO 8
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How CEOs Can Keep Their Analytics Programs from Being a Waste of Time

Harvard Business Review

The findings show that fewer than half of analytics programs met initial return-on-investment (ROI) goals. But poor ROI is only part of the story. As one financial services CFO told us, “Our mental models were so rigid that even how we thought about data itself needed to be challenged.

CEO 8
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What If Google Had a Hedge Fund?

Harvard Business Review

Truly strategic leaderships — and their boards — should treat Brin's "worst idea" as their most provocative thought experiment for revisiting how they recognize and value data. That's the essence of the Big Data business case. But that mind-set's simply too focused and operational.

Hedge 15
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IT Doesn't Matter (to CEOs)

Harvard Business Review

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. These and other IT-related problems aren''t rooted in technology but in leadership failings.

CEO 9
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Convincing Employees to Use New Technology

Harvard Business Review

“We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. Encourage them to take a leadership role in the transformation. IT management Leadership Technology' Why does this happen?