Harvard Business Review

MARCH 23, 2015

They’re essentially asking the company to take the cash it has generated through its business operations and spend it on something with an uncertain future return. Everyone always wants new equipment — new computers or other hot technologies. The two founding partners were both engineers who loved technology.

Finance 8

Finance NPV CFO ROI 8

Harvard Business Review

OCTOBER 26, 2011

As finance shifts its focus from controlling costs to advising managers on improvement activities, CFOs must change their thinking and behaviors. Getting the CFO on board is key. CFO Tim Olson of ThedaCare , a healthcare system in Wisconsin, went through a similar conversion. Then I became an advocate. Now I know that.".

Finance 11

Finance CFO Budgeting Operations 11

Harvard Business Review

JULY 21, 2016

The findings show that fewer than half of analytics programs met initial return-on-investment (ROI) goals. But poor ROI is only part of the story. This is about more than technology. As one financial services CFO told us, “Our mental models were so rigid that even how we thought about data itself needed to be challenged.

CEO 8

CEO Competitive Advantage ROI CFO 8

Harvard Business Review

JANUARY 28, 2015

Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. If it’s all about the operations then you lose sight of the customer. Based on this data, operations recommended marketing cease actively trying to acquire these customers.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

SEPTEMBER 28, 2012

But that mind-set's simply too focused and operational. Every CEO, CMO, CFO, and business unit leader should ask themselves these questions: If I decided to launch a hedge fund based solely on the data our business generates, what kind of financial opportunities immediately suggest themselves?

Hedge 15

Hedge Core Competence CFO ROI 15