article thumbnail

Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

These are not the foundations of a proper science that verifies knowledge through experiment and replication of findings in peer-reviewed studies. This makes it difficult to justify investment in change management with the rigor that a data-driven CEO or CFO might expect.

article thumbnail

How Leaders Can Help Others Influence Them

Harvard Business Review

But my peer-review literature search revealed no similar ways to assess how willing leaders are to be influenced or how transparent they are about how they can best be influenced. For example, we assess whether leaders are able to generate compliance with or genuine commitment to their plans.