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Why I Started The Modern Servant Leader

Modern Servant Leader

My CFO just fired the 4th person he hired, within a year of hiring them. This site is the voice through which I advocate servant leadership awareness, adoption and action. Servant Leadership Advocacy Modern Servant Leader Blog Passion' It was 2006. Now, his entire team had turned over 3 times in as many years.

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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E. Jordan reflected the company’s commitment to servant leadership. Improved Results by Acquired AirTran.

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No Better Time

Persuasive Powerhouse

Processes are categorized by a Business Cycle (end to end business process) which are “owned&# by a majority of non-financial senior leaders. The CFO owns a couple. An enterprise business model was developed that takes in all the processes across all the business areas.

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The Heart of Sales | StrategyDriven

Strategy Driven

Sharon Drew explores what happens when he stumbles in the dark trying to bring his fellow managers, the internal tech team (which is responsible for the current site), and the CFO (to whom the tech team reports) on board. We can continue to wait to make a sale, or become a true Servant Leader and lead our buyers through these decision points.

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My Great Failure, Part 3: Needing Where I Should be Leading

Modern Servant Leader

The already overburdened technology team had no bandwidth and the CFO would not accept changing priorities of other efforts. Ultimately, I was called into the CFO’s office and asked for my resignation. I should have resigned the moment the CFO insisted on the project. I was shocked by the expectation.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

In the Best Buy culture, for example, customers are ‘kings and queens,’ employees are ‘royalty,’ and managers and leaders are ‘servant leaders’ serving employees and customers. At Ritz-Carlton, employees are ‘Ladies and Gentlemen serving Ladies and Gentlemen.’ magazine.