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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Among the approved recommendations were opportunities to save nearly $4 million in HR administrative cost by deploying more self-service technology supported by a shared services organization, nearly $8 million from insourcing second physician reviews of inpatient charts, and up to $3.5

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s. Consider this example.