Remove Champy Remove Finance Remove Innovation Remove Operations
article thumbnail

Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. How many times have you heard "I'm a finance person" or "I'm a marketer"?) And they succeeded wildly. from 2004 to 2007.

Process 16