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Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Hughes traces the mythical 70% failure rate back to the 1993 book Reengineering the Corporation , in which authors Michael Hammer and James Champy stated: “our unscientific estimate is that as many as 50 percent to 70 percent of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended.”

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The Soft Things that Make Mergers Hard

Harvard Business Review

With a bit more attention, this general term can be separated into concrete human traits, applicable to a company, teams, and individuals. With such measurements, one can make reasonable predictions (pre-merger) about how companies and teams will collaborate, where it will be easy, and where there will be conflict. Confidence suffers.

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Radically Rethinking Health Care Delivery

Harvard Business Review

When I first suggested to a team of health care clinicians that their work needed to be radically redesigned, I was told that the word "radical" was reserved for only the most serious of medical procedures and I had no license to use the word — after all, I was not even a physician. Jim Champy is a consultant and author.