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Managing Remote Teams: Tips and Strategies for Success

HR Digest

By using multiple communication channels, managers can ensure that remote workers feel connected and informed. Managers can provide opportunities for social interaction by scheduling virtual coffee breaks, happy hours, or other team-building activities.

Tips 52
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A Guide to Use Sales Resume Keywords Effectively

HR Digest

Goal oriented,” “quick learner,” “problem solving.” Account Management. Project Management. Territory Management. Channel Management. Marketing Management. Product Lifecycle Management . Pitching Products. Job-related Skills. Public Relations. Client Acquisition. Client Retention.

Hammer 75
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The Sales Role Multinationals Need in Emerging Markets

Harvard Business Review

When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1% This means that distributors are nearly always undermanaged vis-à-vis direct sales when the manager has a dual mandate.

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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

Typical systems are fragmented between disciplines like HR (which focuses on the internal, “permanent” workforce) and Procurement (which focuses on the external, “contingent” workforce), each with different and competing goals. Why are typical work systems uncoordinated? Create one integrated workforce strategy.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In 2013, we created a global Social Media Center of Expertise (CoE), staffed by about 600 people in five regions from the marketing, communications, and customer care teams, with the goal of enhancing the company’s market-based decision making (part of CEO Mary Barra’s mantra of earning customers for life ). Insight Center.

Media 8
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We Can't Agree to Disagree

Harvard Business Review

the goals are aligned. The alignment of investors' interests with the executive team's goals. Companies get offers to be acquired, but at much lower valuation than the original dream goal. That's why there's little pushback about customer service or employee respect. The Apple relationship: I want Apple to be cool.

Brand 14
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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

The goal is balance: A coherent company strikes a balance where the right product and service portfolio naturally thrives within a capabilities system consciously chosen and implemented to support a deliberate strategy or way to play. It divested a number of personal care and confectionary lines (e.g.,