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Managing Remote Teams: Tips and Strategies for Success

HR Digest

By using multiple communication channels, managers can ensure that remote workers feel connected and informed. Managers can provide opportunities for social interaction by scheduling virtual coffee breaks, happy hours, or other team-building activities.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

Those companies that ‘sweat’ their capabilities continuously improve them and sustainably capture the top-line growth in their industries and, ultimately, market leadership. First is an effectiveness benefit, which is realized simply in doing what you’re exceptionally good at over and over, day in and day out.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

It takes strong leadership focused on providing a best-in-class customer experience, an honest look at current processes, a culture shift from simply “hearing” customers to really “listening” to them, and, most importantly, taking action. How technology is changing the way we work. Integration is hard.

Media 8
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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

The company better aligned the workforce mix to its strategy, by optimizing different talent acquisition channels, manager spans of control (number of workers reporting to them), and worker mobility. The workshops encouraged and equipped the operating managers and HR teams to take a fresh look at their workforce goals and options.