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Uniting the Religions of Process Improvement

First Friday Book Synopsis

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

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Uniting the Religions of Process Improvement

Harvard Business Review

Chemical company Air Products has adopted nearly every approach for sustaining improvement from all four religions. The manufacturer has since introduced quality techniques (" kaizen " events), as well as Lean strategy deployment methods and tools.