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Fujifilm Succeeded Where Kodak Failed

Coaching Tip

Eastman Kodak was head and shoulders above all the others in the manufacture of photographic film when Fujifilm wasn't in 1963. From the 1980s into the 1990s, a persistent struggle with Kodak was waged for world market share. just as worldwide film sales almost immediately began to fall. The difference was not just in sales.

Film 70
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Trust in Business Leadership

Coaching Tip

As late as 1976, Kodak accounted for 90% of film sales and 85% of camera sales in the United States. Fast forward to the early 1990s and a new disruptive technology appeared in Kodak’s market: digital photography. For over 100 years Kodak was a household name synonymous with the world of photography.

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Personal Needs vs. Customer Relationships

Strategy Driven

Indeed, if a department attracts new customers, it wins the lion’s share of the marketing budget, but it is well documented that it costs some companies five to ten times more to attract new customers than to retain an existing one. And if trust is lost, the relationship is lost as well. The Sincere Company.

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