How to Evaluate Whether You Made an Effective Career Decision

Lead Change Blog

Tom made a major career decision 3 months ago: he decided to leave his position as chief information officer at a large manufacturing firm to become an entrepreneur and start a company to provide software that helps manufacturers improve the quality of their manufacturing process. He made his choice after talking to his friend Dave, who left his chief technology officer position in a high-profile manufacturing company to become an entrepreneur six months ago.

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5 Leadership Lessons: The Velocity Manifesto

Leading Blog

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology Software engineers, developers, and programmers must be viewed as the artists of this generation.

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A Six-Second Six Pack? Really, Now…

Marshall Goldsmith

If you want to know why so many goal setters don’t become goal achievers, you can pore over a bunch of enlightening academic studies about goals or you can watch these ads for 15 minutes. Don, our CEO, has been hearing some serious grumbling about Bill, our Chief Information Officer,” she groaned. Just as with diet and exercise, Bill’s behavioral habits took years to develop and won’t go away overnight.

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Turning Those Flabby Abs Into That Sexy Six-Pack

Marshall Goldsmith

” If you want to know why so many goal setters don’t become goal achievers, you can pore over a bunch of enlightening academic studies about goals or you can watch infomercials for 15 minutes. “Don, our CEO, has been hearing some serious grumbling about Bill, our chief information officer,” she groaned. Just as with diet and exercise, Bill’s behavioral habits took years to develop and won’t go away overnight.

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Leaders Need to Work the Diagonals

Next Level Blog

One of the leaders I interviewed for the new edition was Avon’s Chief Information Officer, Donagh Herlihy.    Here’s some of what he said about his diagonal leadership strategy: I’m very informal… I build relationships and trust with peers, but I also like to know their people up and down the organization… I have lots of different informal data points. 

A Simple Way to Map Out Your Career Ambitions

Harvard Business

My experience with even the most successful global companies is that they’re between average and poor at developing future talent. They’re often not transparent about your real needs and vague about the most effective development options. Development matters. To begin, you want to be very clear about your starting point and desired destination on that development journey — an obvious item that’s often missing from a development plan.

How Senior Executives Stay Passionate About Their Work

Harvard Business

Leaders like Ellyn Shook, the chief leadership and human resources officer at Accenture, actually carry around “dumb phones,” which don’t have any apps and can’t send or receive email. Jim Fowler and Jeff Smith talked about peripheral vision in relation to the chief information officer role (Fowler is currently CIO at General Electric, and Smith was formerly CIO at IBM).

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Using Data to Strengthen Your Connections to Customers

Harvard Business

But this data is a far cry from the specific information that retail managers need to figure out which products to put into a particular store — one of the most important frontline decisions in an organization. The trick is to deliver the end goal of customer-focused decisions by delivering not insights on customers but customer key performance indicators at the product level — because those are the true deciding factors for assortment. Marion Barraud for HBR.

Top Reasons Salespeople Lose Business

Harvard Business Review

What resources do you have to get something fixed?" —Chief Operating Officer. Because every major purchase involves executive level approval at some point, a salesperson's goal is to connect with a busy executive and conduct a meaningful face-to-face meeting. Every salesperson is trying to get into my office and explain how their wonderful products will save me tons of money. What they said didn't really apply to us." —Chief Financial Officer.

The Dangerous Tension Between CMOs and CIOs

Harvard Business Review

At a time when many executives say that improving digital reach will be a significant differentiator for their companies, our research shows that two of the most important digital leaders — the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO) — do not trust each other, understand each other, or collaborate with each other. Identify the CMO as the "Chief Experience Officer." Develop trust by trusting.

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Marketing’s New Digital Role Is Shortchanging IT

Harvard Business Review

Once a realm defined by its creative expression, trade shows, and glossy literature, marketing has instead become the place in the organization that pulls together all of the information necessary to find, sell to, and serve the customer effectively and efficiently. This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. Every revolution has its vanguard.

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Just Adding a Chief Data Officer Isn’t Enough

Harvard Business Review

One of the newest additions to the C-Suite is the Chief Data Officer. For instance, the person who was once the best at analytics may no longer hold that position if a Chief Data Officer is brought in. He said that without changes in incentives, as well as a change in the structure of the C-suite, broad-based roles like Chief Information Officers, Chief Marketing Officers, and Chief Data Officers are hampered in their effectiveness.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). And although there are a myriad of analytical tools for generating this kind of information, CMOs are struggling to convert data into consumer insight they can use. And new technology can integrate these disparate sources of customer-related information.

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Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

As the chief information officer of a large academic medical center, I oversee four petabytes of data. The raw data were just numbers, although they helped reveal interesting information — that none of my life activities (commuting, tea drinking, work) influence my blood pressure. In short, the BP data I had gathered telemetrically at home, coupled with information in my EHR, helped my clinician and me make a wise choice about my treatment.

A System for Speaking IT Truths to CEOs

Harvard Business Review

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite. Avoid the temptation to develop "what if" scenarios on the fly.

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The Seven Skills You Need to Thrive in the C-Suite

Harvard Business Review

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” A world-class leader must be able to hire and develop an exceptionally strong leadership team—he/she cannot succeed as a brilliant one-person player,” one asserted. Developing Mindful Leaders for the C-Suite.