Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. The technology teams recognize that not every capability should be developed within the company.

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. The chief risk officer (CRO) looks at the problem in terms of risk transfer and cyber insurance purchased.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization. What made the difference?

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

MARCH 18, 2014

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Finally, C-level executives must be adept in receiving and synthesizing information.

Skills 9

Skills Consultative Ethics Chief Information Officer 9

Harvard Business Review

SEPTEMBER 10, 2015

Anyone who has worked inside a large organization can rattle off a lengthy list of the things that regularly kill promising ideas: conflict with existing businesses, naysayers, management turmoil, insufficient resources. Sometimes that requires creating a separate operating structure. Here are six ways to change that.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

FEBRUARY 18, 2011

Over my 15 years of teaching a course on IT in health care, I've seen that for CIOs who are MDs, the skill of delivering difficult messages becomes part of their tool set for communicating effectively with senior management. Avoid the temptation to develop "what if" scenarios on the fly. CEOs don't want to hear that. Don't improvise.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 29, 2013

Forty-five percent of marketing executives say they would prefer to enable marketing employees to operate data and content without IT intervention. For their part, IT executives believe marketers make promises they can''t keep and do not provide them with adequate information on business requirements. Develop trust by trusting.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. Develop the right metrics. Insight Center. Corporate Culture for a Digital World. Sponsored by Accenture.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

JUNE 13, 2017

million citizens but is larger in landmass than Switzerland; as a result, many towns do not have a nearby government office. Every citizen carries a digital ID card that allows him or her to vote remotely, pay taxes with a few clicks, manage health care, and much more. Estonia has only 1.3

Content 8

Content Transportation Osborne Chief Information Officer 8

Harvard Business Review

NOVEMBER 2, 2018

Digital startups had begun producing virtual products that ZF did not know how to compete against, and engineers in logistics, operations, and other functions were finding that their traditional approaches couldn’t handle the complex issues they faced. ZF, a global automotive supplier based in Germany, was no exception.

Company 10

Company Automotive Project Chief Information Officer 10

Harvard Business Review

DECEMBER 14, 2015

As the chief information officer of a large academic medical center, I oversee four petabytes of data. This group saw that new mobile apps for patients (which measure and manage health outcomes) could yield clinical and financial benefits. Is that “big data”?

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8