Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. As chief information officer of my family, I had purchased two used 333 MHz iMac G3s with 160MB of RAM in Bondi blue for my children to play games on.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

APRIL 28, 2017

” Survey respondents included Presidents, Chief Information Officers, Chief Analytics Officers, Chief Marketing Officers, and Chief Data Officers representing 50 industry giants, including American Express, Capital One, Disney, Ford Motors, General Electric, JP Morgan, MetLife, Nielsen, Turner Broadcasting, United Parcel Service, and USAA.

Company 11

Company Chief Information Officer Parcell Survey 11

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 281

Chief Information Officer CIO ROI Technology 281

Harvard Business Review

JULY 22, 2014

As evidence of marketing’s central role, just look at which department in your firm is commanding the fastest-growing share of the technology budget and attracting the lion’s share of data analysts and data scientists. Information & technology Marketing' Starving IT of budget takes a heavy toll on innovation.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

NOVEMBER 24, 2017

An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. Most importantly, the training can help leaders be much more effective in overseeing chief information officers (CIOs), and chief information-security officers (CISOs).

Training 9

Training CIO Chief Information Officer Information 9

Harvard Business Review

NOVEMBER 22, 2017

Improving access to care, increasing workforce productivity, optimizing clinical operations, and managing population health are important—and interrelated steps. Sensitivity to operations. Managing Population Health for Value With Technology and Data. Creating greater value requires a multi-pronged approach.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

SEPTEMBER 22, 2016

In our Tech Pro Research survey of chief information officers, technology executives, and IT employees, 45% of respondents saw mobile devices as the weak spot in their company’s defenses. Android is a fragmented mobile operating system. Securing mobile devices is tricky. Set a lock and PIN on your phone.

Chief Information Officer 8

Chief Information Officer Wireless Download Education 8

Harvard Business Review

JUNE 19, 2013

Protecting a company''s critical information is a value proposition. Trade secrets, confidential business plans, and operational security depend on it. Losing that kind of information can mean a plunge in stock price and market share. So who''s responsible for information security in your company? But security?

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. In that time, weve tracked dramatic changes in attitudes.

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

DECEMBER 11, 2013

The proliferation of C-suite roles is an indication of the increasing strategic and operational complexity organizations face. One of the newest additions to the C-Suite is the Chief Data Officer. Chief Operating and Finance Officers side-step this issue given the broader power-base of their positions.).

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Harvard Business Review

AUGUST 29, 2013

Forty-five percent of marketing executives say they would prefer to enable marketing employees to operate data and content without IT intervention. For their part, IT executives believe marketers make promises they can''t keep and do not provide them with adequate information on business requirements. Develop trust by trusting.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I would say overall, we harnessed technology to push the country toward the future.

Politics 10

Politics Chief Information Officer Tourism Environment 10

Harvard Business Review

SEPTEMBER 17, 2012

What resources do you have to get something fixed?" —Chief Operating Officer. He earned our trust so we were much more open with him." —Chief Information Officer. With that said, I never want to buy the highest priced solution." —Vice President of Technology. Out-of-range Pricing.

Chief Financial Officer 16

Chief Financial Officer Chief Operating Officer Chief Executive Officer Supply Chain 16

Harvard Business Review

JANUARY 19, 2018

But Anderson, who had served as an independent director on the company’s board for several years, did this through having “tremendous relationships and credibility with the operating executives.” ” With Anderson’s help, Staples’ net profits grew more than tenfold over the next five years.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. The chief risk officer (CRO) looks at the problem in terms of risk transfer and cyber insurance purchased.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

MARCH 18, 2014

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Technical and technology skills. As a group, they were 57% male and 43% female.

Skills 9

Skills Consultative Ethics Chief Information Officer 9

Harvard Business Review

FEBRUARY 18, 2011

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced. CEOs don't want to hear that. Enlist a business ally.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

SEPTEMBER 10, 2015

Sometimes that requires creating a separate operating structure. One area of focus: how technologies like virtual reality and augmented reality will be able help consumers visualize the end result of their home improvement projects. That leaves many ideas swimming around inside the corporate fish tank for far too long.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

JUNE 13, 2017

Digital transformation—or the way of thinking about this change—refers to the use of technology to improve the reach and performances of enterprises. The technology is sophisticated enough now that the possibilities seem almost limitless. They are signs of profound change. It’s not limited to private enterprise.

Content 8

Content Transportation Osborne Chief Information Officer 8

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. How technology is changing the way we work. Insight Center. Corporate Culture for a Digital World.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

NOVEMBER 2, 2018

Digital startups had begun producing virtual products that ZF did not know how to compete against, and engineers in logistics, operations, and other functions were finding that their traditional approaches couldn’t handle the complex issues they faced. ZF, a global automotive supplier based in Germany, was no exception.

Company 10

Company Automotive Project Chief Information Officer 10

Harvard Business Review

DECEMBER 14, 2015

As the chief information officer of a large academic medical center, I oversee four petabytes of data. The idea was presented to BIDMC’s senior-management operating council and then to the Board’s IT oversight committee. Is that “big data”?

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8