Harvard Business Review

AUGUST 14, 2013

In a recent article , I suggested that the role of the CIO needs to shift from Chief Information Officer to a Chief Innovation Officer, due to the massive, rapid, multiple technology-driven transformations that are occurring today. This is just the beginning and someone has to lead that transformation.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As Speed is our friend in almost every case. Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 281

Chief Information Officer CIO ROI Technology 281

Harvard Business Review

AUGUST 8, 2013

The job of Chief Information Officer has never exactly been easy. But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. If they work for a product company, it may be looking to services revenue for growth.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

AUGUST 22, 2012

Luke Skywalker, a salesperson for XYZ Technologies, is attending a trade show and happens to be in the elevator with Norman Bates, chief information officer at Wonderful Telecommunications. My name is Luke Skywalker and I'm a sales rep [demeans salesperson] for XYZ Technologies. Hello, Norman.

CIO 15

CIO Chief Information Officer Outsourcing Telecommunications 15

Harvard Business Review

SEPTEMBER 17, 2012

Or was our product not up-to-snuff versus the competition? There's a natural tendency to assume that the losing salespeople lacked sales prowess that the winner possessed or their product was far inferior in some way. Customers are never 100 percent sure they are purchasing the right product. Was it something I said?

Chief Financial Officer 17

Chief Financial Officer Chief Operating Officer Chief Executive Officer Supply Chain 17

Harvard Business Review

NOVEMBER 24, 2017

But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. Sophisticated businesses and enterprises are able to manage the security of their domain with a mix of security products.

Training 9

Training CIO Chief Information Officer Information 9

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. In that time, weve tracked dramatic changes in attitudes. Thats grown from 11percent last year to 25 percent in 2014.

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

NOVEMBER 22, 2017

Improving access to care, increasing workforce productivity, optimizing clinical operations, and managing population health are important—and interrelated steps. Increase workforce productivity by optimizing the skill set of your workforce while shifting routine work away. Same with diabetes.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. The explosive growth of information is accelerating. Ironically, autonomy in corporate computing does not necessarily lead to greater productivity.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

SEPTEMBER 17, 2013

But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors. Facebook Inc., Facebook Inc.,

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

AUGUST 29, 2013

Nearly half (49 percent) of CIOs say marketing pulls in technologies without consideration for IT standards. On the IT side, the teams are being asked to manipulate vast reams of data to analyze every product, customer, or transaction and to adopt new technologies for mobile, social media, etc. Develop trust by trusting.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

SEPTEMBER 10, 2015

The result is a lot of innovation programs that can build fantastic concept cars, but have a tough time getting production vehicles onto the road. What would new product development executives or project managers in the R&D lab tell you are the organizational dynamics that ice their best ideas? Here are six ways to change that.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 18, 2011

I was impressed by the way he was treated there — like a human being, not a product in a factory — and by the staff's approach to delivering bad news. The bad news usually isn't one-dimensional; if a technology is out of date, the processes being used by the workforce are probably outdated too. Enlist a business ally.

System 15

System CEO CIO Chief Information Officer 15

Strategy Driven

FEBRUARY 7, 2019

Focus on the wrong thing—such as selling her something she doesn’t need or spending too much time talking about his company or products—and she’ll become annoyed and feel like her time is being wasted. They’re the product of scope and scale, and something the executive level group is constantly envisioning.

CIO 86

CIO Guidelines Chief Information Officer Learning-by-Doing 86

Harvard Business Review

JULY 21, 2014

Other companies with slicker marketing were gaining market share even though they had inferior technology,” Mason says. When the 2008 financial crisis necessitated painful cuts at a Silicon Valley insurance company, chief information officer Jag Randhawa knew he needed a creative solution to boost morale and keep employees engaged.

IPO 9

IPO Audience Chief Information Officer Case Study 9

Harvard Business Review

NOVEMBER 2, 2018

Digital startups had begun producing virtual products that ZF did not know how to compete against, and engineers in logistics, operations, and other functions were finding that their traditional approaches couldn’t handle the complex issues they faced. We could not adopt an abstract aim such as “improve production.”

Company 10

Company Automotive Project Chief Information Officer 10

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. 54% of firms say they have appointed a Chief Data Officer, up from 12% in 2012.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Integration" Officer: Bringing together internal and external data and systems. Chief "Intelligence" Officer: Fostering business intelligence and getting the right data to the right people.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8