Harvard Business Review

MARCH 3, 2011

Five years ago, Chief Information Officers (CIOs) were on top of the world. One CIO can deliver on all four roles this by upgrading his or her skill sets. A shadow CIO-like organization could emerge on the business side to fill the roles of Chief Intelligence and Chief Innovation Officer.

CIO 15

CIO Chief Information Officer Budgeting Technology 15

Harvard Business Review

DECEMBER 11, 2013

He said that without changes in incentives, as well as a change in the structure of the C-suite, broad-based roles like Chief Information Officers, Chief Marketing Officers, and Chief Data Officers are hampered in their effectiveness.

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Harvard Business Review

JANUARY 19, 2018

Make sure the critical skills don’t already exist in-house. For example, the CEO of a communications company we interviewed initially hired a capable, senior individual to head strategy, but he didn’t contribute many insights beyond those that the CEO was already getting from the chief information officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

AUGUST 8, 2013

The job of Chief Information Officer has never exactly been easy. The persona of the next-generation CIO is evolving from Chief Infrastructure Officer through Chief Integration Officer and Chief Intelligence Officer to Chief Innovation Officer.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

FEBRUARY 18, 2011

I was curious about the doctors' and nurses' skill at speaking about difficult matters, and in response to my questions the staff introduced me to the small but growing literature on palliative care. I was so taken with it that I've adapted it for my exec ed classes to help CIOs learn how to speak difficult truths more easily and effectively.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 29, 2013

Change the skill mixes. Upgrading their skills will help both departments make better decisions about technology and understand its impact on business outcomes. Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

NOVEMBER 22, 2017

Increase workforce productivity by optimizing the skill set of your workforce while shifting routine work away. Close those gaps, keep them as healthy as possible,” says John Kravitz, its chief information officer. Identify and stratify patients by disease severity to manage population health. . Same with diabetes.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

APRIL 25, 2013

Don Draper, the lead character on the show Mad Men , has an acutely profound skill in being able to turn a brand insight into an emotion that can bring you to tears. What if, in short, what your company really needs is not a marketer, but a data scientist ? Let''s take a step back.

Marketing 13

Marketing Advertising Chief Information Officer Technology 13

Harvard Business Review

MAY 16, 2016

He picked people who he knew had the skills to do the job and particularly looked for experienced leaders who had an outside perspective without connections to the old regime. Like any good leader should, he gathered the best people for the job from far and wide, bringing back countrymen from the U.S., Destroy silos.

Politics 11

Politics Chief Information Officer Tourism Environment 11

Harvard Business Review

AUGUST 25, 2016

In theory, deep insights from customer big data should enable highly skilled employees to be more creative and free up time to connect with customers in new ways that add value. So the grocer’s chief information officer replaced the list with a more detailed one of the top 10 items in local store groups.

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. Research focused on the careers of 14 highly successful CIOs found that, beyond the skills needed by all C-level executives (an extensive network, emotional intelligence, leadership, etc.), CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8