The Essential CIO: Insights from IBM’s Global Chief Information Officer Study (2011)

First Friday Book Synopsis

How are technology leaders helping their organizations adapt to the accelerating change and complexity that mark today’s competitive and economic landscape? To find out, IBM interviewed 3,018 CIOs, spanning 71 countries and 18 industries. Public and private sector CIOs described both the challenges and opportunities from increasing complexity. They shared how they are innovating with [.].

Reshaping Leadership

Coaching Tip

New data-driven capabilities are breaking down barriers between formerly siloed business units, flattening out management structures and streamlining production processes, prompting many firms to redraw leadership roles and responsibilities, according to information-technology executives, industry analysts and management consultants.

Is Your C-Suite Working As A Team?

Lead Change Blog

And increasingly in business we are seeing the need for shared leadership because if an executive team does not operate as an integrated decision making unit, then they risk moving too slowly and are not able to exploit new technologies and opportunities that appear in the shifting marketplace. In the VUCA world in which we now operate many businesses have become more agile, networked and team centric in order to respond to the challenges of more competition and digital disruption.

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Target’s Fall Guy: Is Your Board Prepared?

N2Growth Blog

Others say, the breach came through the magnetic stripe on the back of your credit card which stores data and personal information. Personal and private information found its way into the hands of those who have no reason to possess it and are motivated by objectionable ambitions. What if the board does not have technology expertise? Or if their technology expertise is antiquated? But where is the technology savvy? By Patricia Lenkov.

Digital Media and the Future of Your Leadership – Video

Modern Servant Leader

So, I’m sitting across from the Chief Financial Officer of a major organization and he’s going on about the next director he plans to fire. As the Chief Information Officer for the organization, it’s my unfortunate responsibility to support his behaviors.

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5 Leadership Lessons: The Velocity Manifesto

Leading Blog

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology

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To Create Radical Outcomes – Make Sure Every Output Has A Purpose

Strategy Driven

In many work situations, random things are created because people are not focused on a specific outcome. They do things, launch programs, take actions, but they have no business outcome in mind.

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How I Learned the Hard Way That Aging Technology Is Expensive

Harvard Business Review

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. As chief information officer of my family, I had purchased two used 333 MHz iMac G3s with 160MB of RAM in Bondi blue for my children to play games on. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered.

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How to Lead in High Turbulence – 5 Lessons from the Tunisian revolution

Strategy Driven

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. Just like a technology company, we intentionally physically set up our “lab” on the opposite side of Tunis, far from the main body of government. To strengthen our teamwork, we got out of the office and did outdoor team building exercises. I would say overall we harnessed technology to push the country toward the future.

Smarter Marketing: The New Partnership for the CMO and CIO

Harvard Business Review

As technology expands the way that marketing is understood, led, and practiced, there are exciting new opportunities for Chief Marketing Officers and Chief Information Officers to drive growth by collaborating and transforming their organizations. For example, in a more interconnected and intelligent world, marketers can use social media technology to deepen their connection with customers, employees, and citizens.

The Four Personas of the Next-Generation CIO

Harvard Business Review

Five years ago, Chief Information Officers (CIOs) were on top of the world. Many next-generation technology leaders will still come from traditional tech backgrounds, but business leaders with a technology bent will also have a shot.

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Your Biggest Cybersecurity Weakness Is Your Phone

Harvard Business Review

In our Tech Pro Research survey of chief information officers, technology executives, and IT employees, 45% of respondents saw mobile devices as the weak spot in their company’s defenses. Educating upper management is a different task for information technology executives. Use container technologies such Samsung’s Knox, which adds a layer of security to work items and segments them away from personal items.

More Training Won’t Reduce Your Cyber Risk

Harvard Business Review

But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. Joint Chiefs of Staff, advises ? Most importantly, the training can help leaders be much more effective in overseeing chief information officers (CIOs), and chief information-security officers (CISOs). naqiewei/Getty Images.

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Empowering Digital Societies - SPONSOR CONTENT FROM MICROSOFT

Harvard Business Review

Digital transformation—or the way of thinking about this change—refers to the use of technology to improve the reach and performances of enterprises. million citizens but is larger in landmass than Switzerland; as a result, many towns do not have a nearby government office. A collaborative research project has launched in New Zealand to explore some of these larger questions of how governments can harness digital technologies to develop smarter, more inclusive societies.

The Building Blocks of Successful Corporate IT

Harvard Business Review

The job of Chief Information Officer has never exactly been easy. But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders.

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The CIO as Corporate Psychic

Harvard Business Review

What impact will terahertz frequencies have on communication technologies? Chief information officers are expected to see deeply into the future and generate IT predictions that companies can build their strategies around. IT management Information & technology

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Is Anyone Really Responsible for Your Company's Data Security?

Harvard Business Review

Protecting a company''s critical information is a value proposition. Losing that kind of information can mean a plunge in stock price and market share. So who''s responsible for information security in your company? This is a management failure, not a technological problem.

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Just Adding a Chief Data Officer Isn’t Enough

Harvard Business Review

One of the newest additions to the C-Suite is the Chief Data Officer. For instance, the person who was once the best at analytics may no longer hold that position if a Chief Data Officer is brought in. Technology

Are We Asking Too Much of Our CIOs?

Harvard Business Review

But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Integration" Officer: Bringing together internal and external data and systems. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation.

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Why Can't a CIO Be More Like a CFO?

Harvard Business Review

Information governance is not IT''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. The explosive growth of information is accelerating.

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Marketers, Let Your Egos Go

Harvard Business Review

It''s hard to argue that any computer or technology can create that kind of emotional connection or weave that kind of story. What we can''t deny is that technology is now penetrating the marketing industry like never before. Advertising Marketing Technology

How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). But given that today's CMO is often the main connection between the consumer and the company, a strong relationship with the CIO can allow her to leverage technology to better understand those customers. Customers Marketing Technology CIO CMO

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Marketing’s New Digital Role Is Shortchanging IT

Harvard Business Review

Throughout technology’s history, that vanguard has been the part of an organization willing to invest for one or both of two reasons: it is having significant trouble with the status quo or it has a compelling vision that things could be done in a new, better way. This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. Information & technology Marketing

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How Companies Say They’re Using Big Data

Harvard Business Review

” Survey respondents included Presidents, Chief Information Officers, Chief Analytics Officers, Chief Marketing Officers, and Chief Data Officers representing 50 industry giants, including American Express, Capital One, Disney, Ford Motors, General Electric, JP Morgan, MetLife, Nielsen, Turner Broadcasting, United Parcel Service, and USAA. Laura Schneider for HBR.

Big Companies Are Embracing Analytics, But Most Still Don’t Have a Data-Driven Culture

Harvard Business Review

The actual respondents are changing somewhat from the first surveys: It has always involved a high proportion of C-level executives responsible for data, but this year chief data officers are 56% of the respondents, up from 32% last year. Only 12% of firms in the 2012 survey had even appointed a chief data officer. That number is half again higher than in the 2017 survey, which suggests that more value is being achieved as companies grow familiar with the technologies.

Is Your Company Using Employee Data Ethically?

Harvard Business Review

” Associate Justice Stewart probably didn’t know how new data technologies would soon begin to blur those boundaries. With the emergence of new information technologies, corporations can now amass and analyze unprecedented volumes of unstructured data — the data created by humans, such as the text contained in company documents, email, instant messaging, and social media. Ask for guidance from your information governance (IG) committee.

How a German Manufacturing Company Set Up Its Analytics Lab

Harvard Business Review

This gave ZF access to top-notch expertise in data analytics and the management of information systems. This kept everyone informed, gave them a greater sense of personal responsibility, and implicitly expressed management’s appreciation for their professional judgment.

Just Using Big Data Isn’t Enough Anymore

Harvard Business Review

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. How technology is changing the way we work.

Win the Business with this Elevator Pitch

Harvard Business Review

Luke Skywalker, a salesperson for XYZ Technologies, is attending a trade show and happens to be in the elevator with Norman Bates, chief information officer at Wonderful Telecommunications. Have you heard of XYZ Technologies [demeans listener]?

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The New CTO: Chief Transformation Officer

Harvard Business Review

In a recent article , I suggested that the role of the CIO needs to shift from Chief Information Officer to a Chief Innovation Officer, due to the massive, rapid, multiple technology-driven transformations that are occurring today.

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The Dangerous Tension Between CMOs and CIOs

Harvard Business Review

For their part, IT executives believe marketers make promises they can''t keep and do not provide them with adequate information on business requirements. Nearly half (49 percent) of CIOs say marketing pulls in technologies without consideration for IT standards.

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How Senior Executives Stay Passionate About Their Work

Harvard Business Review

Senior executives struggle with burnout just like everyone else, and technology has made this issue more prevalent than ever. Leaders like Ellyn Shook, the chief leadership and human resources officer at Accenture, actually carry around “dumb phones,” which don’t have any apps and can’t send or receive email. By doing so, they can more readily adapt not just to technology trends but also to organizational and societal trends.

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What I Learned from Leading a Tunisian Ministry During the Arab Spring

Harvard Business Review

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. Just like a technology company, we intentionally physically set up our “lab” on the opposite side of Tunis, far from the main body of government.

Top Reasons Salespeople Lose Business

Harvard Business Review

What resources do you have to get something fixed?" —Chief Operating Officer. Every salesperson is trying to get into my office and explain how their wonderful products will save me tons of money. What they said didn't really apply to us." —Chief Financial Officer.

CMOs and CIOs Increasingly See Eye to Eye

Harvard Business Review

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. When we asked why marketing and IT should collaborate more, the most cited reason was a simple one: Marketing is more about digital now, which requires more technology.. The technology teams recognize that not every capability should be developed within the company.

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Why the Entire C-Suite Needs to Use the Same Metrics for Cyber Risk

Harvard Business Review

For instance, the general counsel thinks about the issue in terms of compliance with information security regulations such as the European Union’s General Data Protection Regulation. The chief information security officer (CISO) or chief information officer (CIO) reports the technical vulnerabilities that his or her team has successfully remediated. And the chief financial officer is looking at the potential financial impact.

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Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

As the chief information officer of a large academic medical center, I oversee four petabytes of data. In short, the BP data I had gathered telemetrically at home, coupled with information in my EHR, helped my clinician and me make a wise choice about my treatment.

Lessons in IT Innovation From Silicon Valley

Harvard Business Review

But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

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Transforming Health Care Delivery to Increase Value - SPONSOR CONTENT FROM SIEMENS HEALTHINEERS

Harvard Business Review

Many of the organizations that were included in the study employ three distinct methods: 1) The Lean methodology— a set of operating philosophies that help create maximum value for patients by reducing waste and wait times 2) High-reliability organization (HRO) principles and 3) Systems engineering, aided by technology and data analytics to improve outcomes and efficiency. Managing Population Health for Value With Technology and Data.

6 Ways to Keep Good Ideas from Dying at Your Company

Harvard Business Review

One area of focus: how technologies like virtual reality and augmented reality will be able help consumers visualize the end result of their home improvement projects. “We’re working on the problems that haven’t arrived yet,” says executive director Kyle Nel, who reports to the company’s chief information officer.

Here’s Why Strategy Chiefs Succeed or Fail

Harvard Business Review

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. Walgreens Boots Alliance’s Rick Mills has been the group strategy officer for 20 years. alicemoi/Getty Images.

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A System for Speaking IT Truths to CEOs

Harvard Business Review

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced.

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The Seven Skills You Need to Thrive in the C-Suite

Harvard Business Review

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Technical and technology skills.