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Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business Review

It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. Given that most people aren’t sociopaths, in my experience, the more common misuses of emotional intelligence are subconscious.

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Working with People Who Aren’t Self-Aware

Harvard Business Review

In contrast to the unaware, certain difficult colleagues—like office jerks— know exactly what they’re doing , but aren’t willing to change. I once knew a chief operating officer with a reputation for humiliating his team whenever they disappointed him.

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How to Develop Empathy for Someone Who Annoys You

Harvard Business Review

Sandra Slager, chief operating officer at MindEdge, an online learning platform for companies and colleges, says that whenever she works with a challenging colleague, she reminds herself to “assume the best” about that person. And I think he realized that we didn’t need to be enemies. We could work together.”

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True North Groups: A Conversation With Bill George

Harvard Business Review

They gave me the encouragement to go back to Medtronic, where I had turned down three times the opportunity to become president and chief operating officer. I got very excited about the company's mission of restoring people to full life and health, and felt that this mission was something that I could align with.

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Why do smart people do dumb things?

Coaching Tip

A growing body of evidence shows that the ability to be smarter with ones feelings is tied to improved leadership, effectiveness, relationships, decision-making health and well-being; all of which help higher emotional intelligence (EQ) leaders create greater economic and societal value. “EQ NexusEQ Conference. Related articles.

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