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How Do You Influence and Inspire People?

Lead Change Blog

Include rational arguments, market research, customer surveys, and case studies. I need your help with the new product introduction.” Cialdini states that human beings are wired to return favors and pay back debts. How can you reframe a current issue that your team is facing? Help People Reach Their Own Conclusions.

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Six Principles of Persuasion for Leaders

Lead on Purpose

Many studies have been done about the science of persuasion, and Robert Cialdini is perhaps one of the most respected experts in the field. He has distilled persuasion in to 6 principles that have been widely adopted in the field of marketing. With these short principles of persuasion, we hope to put those experiences in the past.

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Talking with Each Other @ Work

Coaching Tip

For example, Amazon , a company with about $75 billion in annual revenue and a $140 billion market value, relies on metrics like continually rooting out inefficiencies and, with a few well-known peculiarities like "desks with repurposed doors," underights cost effectiveness and abhors “social cohesion." Source: Wayne E.

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Givers give without expectation of immediate return.

Coaching Tip

The greatest untapped source of motivation, he argues, is a sense of service to others; focusing on the contribution of our work to other peoples’ lives has the potential to make us more productive than thinking about helping ourselves. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993).

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Getting People to Believe in Something They Can’t Yet Imagine

Harvard Business Review

Cancel further funding for the project in favor of developing an updated version of an existing company product? Traditional influencing theory — as expounded, for example, by Robert Cialdini in Influence: The Psychology of Persuasion — offers “invoking authority” as a way to persuade others to support things that are new to them.

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A Consultant’s Guide to Firing a Client

Harvard Business Review

But if you want to dramatically enhance your productivity, it pays to zero in on the biggest source of stress and wasted time: problematic clients. But over time, I became less interested in the tactical – calling up reporters to come to press conferences – and more interested in media and marketing strategy.

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New Managers Shouldn’t Be Afraid to Express Their Emotions

Harvard Business Review

Robert Cialdini identified six principles of persuasion that can be used in any setting. ” We want more of something when it’s scarce: “If we don’t launch our product now, customers will reallocate their year-end budgets.” You can also use emotions to make appeals.