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Estonia Highlights The Progress Made With Government-As-A-Platform

The Horizons Tracker

When it comes to developing government as a platform, nations have generally taken slightly unique approaches. In the Netherlands, a number of key portals have been developed by central government agencies, such as Overheid.nl and Ondernemersplein.nl , with these portals designed to help signpost citizens to the correct resources.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Differing incentives is one of the biggest barriers to an effective relationship between marketing and IT. Find Common Ground.

CIO 9
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How to Create True Customer Advocates

Harvard Business Review

So the question becomes: in order to keep the advocate pipeline filled, should you incent customers with rewards, discounts, even payments of some sort? My strong suggestion — based on actual experiences from companies who are not incenting customers to advocate — is to avoid this slippery slope.

PR 8
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The C-Suite Needs a Chief Entrepreneur

Harvard Business Review

We believe that CEOs need a partner for innovation inside their companies, someone who will create and defend processes, incentives, and metrics that encourage radical ideas and find new areas for growth. The CE is responsible for developing new business models and value propositions for the company’s future growth.

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The Internet-Connected Engine Will Change Trucking

Harvard Business Review

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

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The Internet-Connected Engine Will Change Trucking

Harvard Business Review

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

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Prevent Your Star Performers from Losing Passion for Their Work

Harvard Business Review

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it. Employee retention Motivating people Developing employees'

CIO 8