Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. We are in the midst of a computing renaissance, when all CIOs will need to raise their game and master this same set of practices.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. In the same way that markets have always outperformed command economies, the transactional efficiencies possibly lost are more than made up for by the ecosystems value effectiveness. The Rise of the CIO.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 305

Blog Content Media Brand 305

Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. Ritz Carlton and Zappos follow a similar model.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Leading Blog

NOVEMBER 3, 2023

Candidates for newly created organization processes include those that are common across business units/markets, that are transactional in nature, and that can be “operationalized.” Assign a leader to this organization and establish a leadership team to support that person. finance, I.T., operations in every region across the world.

Industry 270

Industry Stage-Gate Organization Company 270

Roundtable Talk

MARCH 17, 2010

← Seymour Schulich delivers the goods on decision-making WestJet’s CEO step down: The first sign of the leadership apocalypse? I’ve noticed that the same can be said for leaders who find themselves in particularly “high influence” leadership roles. RoundtableTalk Where ambitious leaders meet. Skip to content Home Welcome!

CIO 44

CIO Godin Blog Crisis Management 44

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Leading Blog

MARCH 18, 2011

[As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology Speed is our friend in almost every case.

Chief Information Officer 280

Chief Information Officer CIO ROI Technology 280

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. It requires strong leadership from all senior IT executives, as well as new business acumen. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. In short, strategic IT leadership in a high-speed world is about mixing fast and slow.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

MAY 22, 2013

This may seem like a silly question, the answer being of course, the sales & marketing team. Marketing that''s based on customer advocacy and influence must keep this basic truth front and center. The most important thing you can bring to a dialogue with me is knowing my problems," says Patty Morrison , CIO of Cardinal Health.

PR 8

PR CIO Reference How To 8

Harvard Business Review

MARCH 1, 2016

Many companies in my experience have a similar disconnect between their intended market or customer type and their actual client base. There’s a reason you chose those target markets or customer types. Make sure that CRM data on prospects isn’t populated with companies that are outside of your target market.

Strategy 8

Strategy Execution How To CRM 8

Harvard Business Review

JUNE 23, 2017

D&A should be the pulse of the organization, incorporated into all key decisions across sales, marketing, supply chain, customer experience, and other core functions. Start by developing a strategy across the entire enterprise that includes a clear understanding of what you hope to accomplish and how success will be measured.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

JUNE 25, 2015

Sure, there are exceptions who are both visionary CEOs and innovators — Steve Jobs and Jeff Bezos, for example — but there are very few companies that can stomach that sort of leadership. The Chief Entrepreneur is an executive as powerful as the CEO, with clear leadership over radical innovation within the company.

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. the danger that the newcomer will clash for political or personality reasons with members of the leadership team). Don’t underestimate the importance of cultural fit.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 13, 2012

The CIO has to know what's going on in finance and marketing, for instance, and P&L experience is important even for support functions like human resources. That's one reason that job rotation is more common than ever as a development tool.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

SEPTEMBER 24, 2014

This significant breakthrough in the organization’s operating model and value network facilitates the achievement of growth in a new market, disrupting the entrenched players. You need to develop organizational structures and controls that are appropriate for both sustaining and disruptive innovations. Disruptive Innovation.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13

Harvard Business Review

APRIL 16, 2013

If the answers are inconsistent, or don''t reflect leadership''s intended positioning strategy, that can indicate one of two issues. Such organizations send mixed messages to the market, muddying their value proposition. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers.

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

MARCH 24, 2016

Dr. Dieter Haban, CIO of Daimler Trucks North America, offers Daimler Trucks’s Detroit Virtual Technician as a good example. Organizational leadership. Companies must rethink their structures and culture to better deal with new market environments and business models.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

SEPTEMBER 9, 2014

Almost any enterprise you can think of, no matter the industry or sector, is trying (or being pressured by competitors) to use new technology to harness the vast new oceans of data being generated by smartphones, sensors, digital cameras, GPS devices, and myriad other sources of information originating from customers and markets.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” The issues in each of these buckets require new leadership, or at least a rethinking of it in the highest ranks of companies, and deep operational changes. My father worked at IBM for 35 years.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

AUGUST 21, 2013

In a previous post , I described the shift in roles as ING, the Netherlands bank, moves from a traditional method of developing new systems in major steps — with design documents and functional specifications thrown over the wall — to making quick, small changes to systems (using "Agile Scrum"). IT Doesn''t Matter (to CEOs).

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives. The relationship, however, has often been a fractious one.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

JULY 14, 2017

But platforms and networks can be developed in many different ways. A platform connects providers and users in a multisided market. A platform can be a business platform (a multisided market), a software platform (a cloud-based subscription service), or an engagement platform, (a user-generated community). Insight Center.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. ” The EVP of marketing was pleased she could now track the assignment of every single lead.

CRM 12

CRM Project Succession CIO 12

Harvard Business Review

AUGUST 20, 2013

Adoption risk: Adopting technologies or responding to market, business, and technology trends too quickly or too slowly; reactively or over thought, without considering how non-technical implications or unintended consequences contribute adoption risk. IT creates risk confusing leadership, governance, and managing.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

FEBRUARY 8, 2018

This means that many emerging market risks get cut from the senior leadership agenda. They did not spend as much time thinking about local events that have implications for their emerging market operations. Each year, FSG evaluates more than 100 scenarios that could disrupt our economic forecasts for 73 countries.

Market Risk 9

Market Risk Marketing Supply Chain Company 9