Harvard Business Review

NOVEMBER 4, 2014

You’re driving down the road and the “check engine” light appears on your dashboard. But if you decide to keep driving, you risk something far worse happening to your engine – and your livelihood. DTNA’s engines continuously record performance data and send it to their Detroit Diesel Customer Support Center (CSC).

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Leading Blog

NOVEMBER 3, 2023

That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. The biggest challenge for companies when it comes to operational excellence is siloed behavior. Recall how the U.S.

Industry 272

Industry Stage-Gate Organization Company 272

N2Growth Blog

DECEMBER 7, 2010

I’m also not a fan of going to a blog to read third party news, press or the re-blogging of someone else’s information published for no other reason then to boost their search engine rankings. You Know How To Say It : Mark Twain I’m not, but for the most part I can put across a cogent thought.

Blog 321

Blog Content Media Brand 321

Harvard Business Review

JUNE 24, 2014

But as former Air Force CIO Bill Lord told me, updating IT doesn’t match an agency’s central mission in terms of priorities. Give us a sense of the challenge of keeping up with technology as a military CIO. Part of the day-to-day existence of the CIO is figuring out how to integrate modern technology.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. As Adam Davidson recently argued , "Today, the computer moves the cutting tool and the operator needs to know how to talk to the computer.".

Technology 14

Technology Venture Capitalist CIO ROI 14

Leading Blog

MARCH 18, 2011

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 281

Chief Information Officer CIO ROI Technology 281

Harvard Business Review

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. Multiple conversations about cyber risks are happening across a multitude of divisions in isolation.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. Network effects are the not-so-secret sauce profitably flavoring Amazon’s recommendation engines and Apple’s App Store.

Management 8

Management Supply Chain CIO Core Competence 8

Strategy Driven

NOVEMBER 15, 2018

Yet now, with Innovation Engineering – a data-driven, reliable system for creating fresh ideas and successfully turning them into reality – companies can transform innovation from a random act to a reliable science. Innovation Engineering methods and tools are designed to engage both left and right brain thinkers.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

MAY 16, 2011

Companies that operate as a collection of silos commit the cardinal sin of underperforming relative to the resources they have invested. Daimler's engineers in Germany could not work with their Chrysler counterparts in Detroit , leading to the sale of the latter at a loss of some $35 billion. Under-collaboration.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15

Harvard Business Review

APRIL 18, 2013

The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. Now when you enter these questions in a search engine, River Pools web pages appear prominently. Collaboration Marketing Operations' How, precisely, did they do this?

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JUNE 23, 2017

Once they addressed those needs, the company was able to use the great platform to achieve significant savings in operating costs. But after building it, executives soon discovered they lacked the organizational structure and people to use the platform successfully.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

JUNE 16, 2016

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. Operations in a Connected World. The CIO of HP Inc., Insight Center. Sponsored by Accenture.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

JULY 14, 2017

Consider how Nest is networking its thermostats, smoke alarms, and cameras to create home security solutions, or how Caterpillar and GE are each networking their equipment and engines to save millions in maintenance costs. Operate : Deploy the platform to foster connections and the exchange of value at scale.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JULY 24, 2013

As the drive toward increased digitization continues, enterprises have to get a handle on this total digitization — and corporate CIOs have to step up to the challenge. For Commonwealth Bank of Australia, convergence involved bringing together operations and IT into a new unit, Enterprise Services (ES), headed by the CIO.

CIO 9

CIO Organization Committee CTO 9

Harvard Business Review

AUGUST 7, 2017

With data analytics provided by Microsoft Azure and an informational infrastructure developed collaboratively by Industrial Scientific and Cisco, operators now have a dashboard to remotely monitor the people, equipment, and air quality in the mine in real time. The reason? These groups must work together. Not so cool.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

SEPTEMBER 15, 2016

As it is written, the legislation would essentially force companies to engineer defects into the their security systems. For example, Carbonite now operates several directly-owned or reseller-owned data centers deployed across Europe. We’d be asking U.S. jurisdiction. Fifteen years later, encryption increasingly enables U.S.

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. As David Fullerton, VP of Engineering at StackExchange, writes , “There’s no halfsies in a distributed team.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. In collaborations systems, for instance, don''t overly engineer processes so that they constrain a system''s ability to adapt. Google''s CIO on How to Make Your IT Department Great. IT Doesn''t Matter (to CEOs).

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

MAY 12, 2017

These hackers also modified Yahoo’s search engine results to further their own criminal goals. You can’t build perfect walls, and there is no silver bullet in cybersecurity, so don’t let your CIO or CISO tell you otherwise. Prioritize from there.

Compliance 9

Compliance Tactics Diversity CIO 9

Harvard Business Review

APRIL 8, 2014

Given the success of the program in 2013, IBM’s CIO decided to invest $7 million to expand iFundIT in 2014. Customers, instead of engineers or managers, make decisions on product designs in an ongoing dialogue. Decision making Operations' 160 projects were submitted and 20 reached their funding targets ($10,000-$30,000).

Software 8

Software CIO Early Adopters Project 8