Exploit IT for Strategic Benefit

Harvard Business Review

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. As another CIO noted, companies also have limited capacity for change. One financial services company we know reviews the viability of the business case at every major stage gate.

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