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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table. Ultimately, this lead to the costly operational failure and reputational damage​​. billion Income Percentage : That’s 120% of their operational income that year. Per Share Impact : Or $0.35

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Leadership in Cybersecurity

N2Growth Blog

Regardless of titles or functional position, the lead role in a security organization is expected to wear many hats and solve a myriad of strategic, operational and tactical problems. Today’s security leader must keep their pulse on a plethora of security initiatives. Security leaders are primarily reporting to the CIO.

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