The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers
Modern Servant Leader
DECEMBER 18, 2023
In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table. It’s hard work and requires great leaders. The best leaders, servant-leaders, balance the needs of all stakeholders. Southwest remains our preferred airline.
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