Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. The Rise of the CIO. CEOs don''t think CIOs understanding the business , and how to apply IT in new ways to benefit the business. But CIOs also need to not get caught up in the technology trap.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Rich Gee Group

DECEMBER 11, 2010

Based upon many hours of advisory with C-Level clients, here are the two major tenets that bubble to the top: IQ – Intelligence Quotient (or Tactical Intelligence) You have to have the chops, the intellect, the experience, and knowledge to make it through the first hurdle. What are some of the techniques used? It’s that simple.

CEO 238

CEO Development Licensing Motivation 238

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

JULY 19, 2017

Digital disruption is rewriting job descriptions too, especially for the CIO. Internal departments and employees were once seen as the CIO’s customers. Today, as they divest themselves of IT delivery, CIOs are as focused on the external business customers as are other members of the C-suite.

Technology 8

Technology CIO Content Customer Intimacy 8

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Many CIOs are of course already well aware of all this.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

MARCH 7, 2017

Here are examples of how firms in three industries are simplifying the purchase process, and the specific tactics they are using: An employee wellness benefits provider uses content marketing. Consider the common situation where a marketing head approaches the CIO seeking approval for a marketing automation purchase.

B2B 9

B2B Travel CIO Benchmarking 9

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. This simple tactic is seemingly backed up by the research.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

FEBRUARY 15, 2016

” For me, a passionate employee is someone who pays attention to the whats and the hows of the company’s strategies and tactics, someone who is involved and curious and who constantly questions what the company is doing and their own role in making it successful. These tactics work.

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

AUGUST 22, 2012

My blog post, " Persuasion Tactics of Effective Salespeople ," introduced sales linguistics , the new field of study about how salespeople and customers use language during the decision making process. We have a unique extended-hybrid implementation methodology [technical buzzword].

CIO 15

CIO Chief Information Officer Outsourcing Telecommunications 15

Harvard Business Review

FEBRUARY 1, 2011

There's a lesson in this for CIOs who are trying to make their budgets stretch ever further in these austere times. Development of small, low-cost, low-risk projects involving archived datasets can sometimes have a disproportionately high impact on the business — and on the CIO's reputation.

CIO 15

CIO How To Policies Document 15

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. Seeing that sensibility as a series of tactical opportunities rather than a profoundly strategic organizing principle is a huge mistake.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

JUNE 19, 2013

They refer me to the chief information security officer, but she works for the CIO, who doesn''t much like to hear what''s wrong with the system he built. In this latest report, based on a larger-than-ever sample, 29% of breaches involved social tactics like getting employees to click on fake emails (phishing). But security?

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

AUGUST 23, 2013

It''s the rare CIO who applies scenario planning to the business of IT. Opportunities might include reducing portfolio complexity, driving down costs, and shifting talent from tactical to strategic work. As CIOs strive to provide more strategic value, scenarios can offer a tool to help facilitate business transformation.

Scenario Planning 8

Scenario Planning CIO Planning Uncertainty 8

Harvard Business Review

MAY 13, 2015

For example, Zappos and Gilt create highly compelling interactions shaped by data and aggressive remarketing tactics once they’ve found a shopper. The companies that best understand how they interact with customers are mostly pure-play digital commerce companies. But the functions overlap more and more.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

MAY 12, 2017

See More Videos > See More Videos > Tactics. In their breach of Yahoo, they employed the delicious-sounding tactic of “cookie minting” , a way to gain access to an account without being challenged for typical authentication checks, like a password, as one part of their operation. Related Video.

Compliance 9

Compliance Tactics Diversity CIO 9

Harvard Business Review

FEBRUARY 18, 2015

The executives reporting to the CEO have doubled in the past three decades, mostly an increase in functional specialists like CIOs and CMOs, not general managers responsible for cross-functional integration [ PDF ]. C-Suite changes exacerbate the Seller’s Dilemma. Innovate through experimentation.

Process 8

Process CIO Strategy Marketing 8

Harvard Business Review

AUGUST 29, 2014

We’re not going to have another New Deal, and American employers have many tactics today to keep their workforces nonunion. The labor movement is broader. You don’t have the big factories where organizers could come in and unionize the whole shop in one go.

Globalization 8

Globalization CIO Rogers Influence 8