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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. As a result, the airline had to cancel nearly 17,000 flights and leave an estimated 2 million passengers stranded, during one of the busiest travel times of the year​​.

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Hey CEO, Are You Killing Yourself At Work?

Rich Gee Group

you’re the CEO (or the President, CFO, CMO, CIO, you get the idea). Travel, important meetings, an urgent phone call, sudden to-do. You work hard. You come in early, stay late, and work over the weekends. You constantly think about work, even in your sleep. But it’s not enough. . ” ( read more here ).

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Welcome Home!

CEO Insider

Venturing into an article about travel is as much a departure for me as my recent trip to Mexico. I write about high-performing groups and teams. My wife and I reacquainted with our favorite resort – Esperanza in Cabo San Lucas, part of the Auberge Resorts Collection.

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Estonia Highlights The Progress Made With Government-As-A-Platform

The Horizons Tracker

“The problem many start-ups face today is that the environment for cooperation the public sector is built on is old, outdated and inflexible and this makes integration and collaboration difficult, ” Siim Sikkut, CIO of Estonia, says. ” Encouraging change.

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B2B Salespeople Need to Act More Like Travel Agents

Harvard Business Review

Consider what’s happened with travel: With the explosion of internet travel sites in the 2000s, consumers took charge of their own travel, and travel agencies hemorrhaged business. According to the travel and leisure marketing firm MMGY, the use of travel agents increased by 50% from 2014 to 2015.

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The Metamorphosis of the CIO

Harvard Business Review

Originally, business consisted of neighbors exchanging the products of their labors, dedicated craftsmen travelling from town to town, and localized general stores. Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. The Rise of the CIO.

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Change Reboot: How to Recover When Your Project Gets Off to a False Start

Change Starts Here

Led by the CHRO with the Chief Administrative Officer as project sponsor, the initiative enlisted cross-functional teams from the affected departments to improve four main fiscal processes, such as purchasing and travel. They also enlisted the CIO in making necessary system enhancements.

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