Harvard Business Review

JULY 1, 2014

They know more than ever, and you’re under pressure to share more than ever, too – 76% of global executives think it’s a good idea for their CEO to be on social media. The combination of digitization with globalization and consumer demands for personalized products will complicate the usual processes and relationships.

Co-Opetition 10

Co-Opetition McClelland Leadership Emotional Intelligence 10

Harvard Business Review

NOVEMBER 22, 2012

More and more companies embrace consumers as "co-creation" partners in their innovation efforts, instead of as buyers at the end of a value chain. For example, IBM's co-created product lines account for approximately 20% of its revenue and many of its innovations. It's a shift from keeping people out to letting people in.

Co-Opetition 9

Co-Opetition Business Model Politics Competitive Advantage 9

Harvard Business Review

APRIL 28, 2015

Its global scale and distribution makes it a critical service vendor for businesses around the world. FedEx isn’t in the business of optimizing supply chain activities using global benchmarks. Bloomberg realized that the ease of information sharing made innovation in consumption a key form of differentiation in the industry.

Business Model 8

Business Model System Management Supply Chain 8