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Customer Satisfaction and The Deming Way at Gallery Furniture

Deming Institute

This short interview with Jim McIngvale (Mattress Mack), owner of Gallery Furniture, explores Deming’s continued influence on the management practices of Gallery Furniture. Dr. Deming taught us those type of things. The passion Mattress Mack has for customers and Dr. Deming comes through in this interview.

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A Deming Gift for You this Giving Tuesday

Deming Institute

And we’d like to celebrate with you, since generosity is at the heart of the Deming Philosophy. As a Deming person, you are generous with your time and expertise; many of you have contributed to this blog, offered valuable comments and insight, and shared posts with others in order to spread the Deming approach far and wide.

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Connect with Your Deming Community on LinkedIn

Deming Institute

We invite you to follow our new-and-improved LinkedIn Deming Institute Page today. Access the most exciting and relevant events and news happening in the broader Deming community. Ask questions, make comments, and connect with others like you – committed to continual improvement and applying the Deming lens to work and life!

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The Neuroscience of Deming by JW Wilson

Deming Institute

This webcast shows JW Wilson’s presentation, The Neuroscience of Deming, at the 2012 Annual Deming Conference. Now we have the full presentation on our YouTube channel: Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. Edwards Deming, in Out of the Crisis.

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Leadership Caffeine™—Commit to Helping Your New Managers Succeed from the Start

Art Petty

The post Leadership Caffeine™—Commit to Helping Your New Managers Succeed from the Start appeared first on Management Excellence by Art Petty. If you are a manager responsible for promoting and developing a new manager, the hard work begins during selection and continues long after in the form of observing, teaching, and coaching.

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The W. Edwards Deming Institute Blog

Deming Institute

John Hunter has led the blogging efforts of The Deming Institute, including our first post on October 1, 2012, followed by biweekly posts ever since. Edwards Deming Institute ®. Looking ahead, Bill will collaborate with John and a community of guest bloggers, as well as offer his own insightful contributions to our blog site.

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The Deming in Education Initiative

Deming Institute

In this Deming Institute podcast ( download the podcast ) Kevin Cahill and David Langford share how The Deming in Education Initiative was conceived, the impact of the Deming Philosophy on education, and where the Initiative is going in the future. But the roots of Deming in Education go even further back.

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