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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. Why can it be hard to engage employees and executives to become fully committed to continuous improvement? Video: How to Use a Stakeholder Analysis to Identify Audience Members. ©iStockphoto.com/AnsonLu. Is that true?

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It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business Review

For example, the delays associated with social conflict at large mining operations can run in the vicinity of $20 million per week. Yet the same companies that spend months and millions tweaking operational details devote only a small fraction of their resources to understanding and addressing the social risks they face.