The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers
Modern Servant Leader
DECEMBER 18, 2023
It’s hard work and requires great leaders. The best leaders, servant-leaders, balance the needs of all stakeholders. Early indications, like expanded investments in IT and the addition of the CIO to the executive committee show promise. Southwest remains our preferred airline.
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