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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. As a result, the company suffered massive failures from archaic IT systems their employees and unions had been begging them to replace for decades.

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The Wrong Reason Many Policies are Written

Ron Edmondson

When one person is disrupting that system – causing more harm than good to the organization – that’s a problem to be solved. They may involve a committee (maybe even a tense committee meeting), perhaps a church vote, but they seldom address the people who are causing the problem. See the tension.) Problem not solved.

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Sometimes It’s Not a Systems Problem – Identifying the Real Issue

Ron Edmondson

If I could implement the right strategy in working with this department – find the right system – I could improve performance. I tested numerous systems to try to increase their productivity, but nothing seemed to work. Sometimes it’s not a systems problem. The best systems won’t solve a people problem.

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Frontline Festival: Leaders Share Team Building Ideas

Let's Grow Leaders

You may discover that your team is nothing more than a committee in disguise. A bigger part of it is developing an understanding of the system within which those people must operate and adjusting that system to the people on the team. If so, now you’ll know exactly how to correct course. Follow Susan.

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Tomorrow Together with David Dye

Let's Grow Leaders

He wrote it in response to seeing a view of our planet taken from Voyager one, the satellite that was sent out as it neared the edge of the solar system. So it turns around, it looks back at the solar system that it’s leaving and Earth is a tiny dot of light from the edge of the solar system. That’s all you can see.

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Parkinson's Law of Triviality

Great Leadership By Dan

This post was first published in SmartBlog on Leadership on 11/29/2012: Have you ever noticed that committees or management teams tend to spend way too much time in meetings endlessly debating the most unimportant or mundane topics, while at the same time, not enough time on the most important or strategic issues? Here are a few ideas: 1.

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Target’s Fall Guy: Is Your Board Prepared?

N2Growth Blog

Some say hackers broke into to the Target organization through the system of one of their suppliers, a seemingly innocuous HVAC company. One school of thought feels that cybersecurity is the responsibility of the entire board and another believes its rightful place is in the hands of the risk committee. CEO’s abound on this board.