Rajesh Setty
JUNE 25, 2011
The Management team was delighted when Rob asked them to write a change manifesto for the company. Thanks to Sasha Dichter for the prompt. It’s harder when you are on the one who is supposed to change. Mini Saga #99 – Transformation. Each one submitted their list – 185 “must change” items in total.
Harvard Business Review
AUGUST 30, 2012
After receiving the bill for a simple cloth sling — a whopping $83 — James Dichter decided to fight back. Department of Health and Human Services, Senator John Kerry’s office, and his insurer, Tufts Health Plan (which is now investigating), as well as with Surgi-Care, the medical equipment company that provided the sling.
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