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Instead of Optimizing Processes, Reimagine Them as Platforms

Harvard Business Review

One applications outsourcing team, for example, proposed a clever UX tweak to help optimize a global fulfillment process their company managed for its biggest client. ” ”Platformization” dissolves once-meaningful distinctions between product vs. process competitive advantage. .”

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The More Experience You Have, the Worse You Are at Bootstrapping

Harvard Business Review

But a new study on Hollywood producers in the Strategic Management Journal reminds us that it’s not that simple. The researchers behind this new study point out that recent work on RBV has focused on managers as the ones generating the revenue from the company’s resources. But the amount of resources matters too.

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Hybrid Business Models Look Ugly, but They Work

Harvard Business Review

However, what few people realized was that Microsoft leveraged an old but often overlooked tool that has remarkable power to manage such transitions. Over the centuries, firms have used hybrids to manage periods of difficult transition.