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You Can Make Your Sales Data a Lot Better with a Little Discipline

Harvard Business Review

That’s why decision makers require spot-on data and efficient, streamlined systems to maintain it. Too many sales teams (and other departments) enter data by hand but create fresh entries instead of searching their systems and updating existing accounts, which muddies their data sets. and Cisco Precision Tools.

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Are Apple’s Patent Wars a Marketing Strategy?

Harvard Business Review

The opening statements by Apple’s lawyer, Harold McElhinny, alleging that “Samsung copied the iPhone” and that “Samsung went far beyond the world of competitive intelligence and crossed into the dark side” were translated in a multitude of languages and displayed next to pictures of Steve Jobs, one of the most charismatic CEOs of all time.

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Get More from Your Event Spending

Harvard Business Review

Pre-event registration systems like Cvent or Eventbrite help organizers sell tickets, promote the event, and measure responses beyond the number of registrations. So this is often more sales-ready data about buyers and their key concerns than the broad demographic data currently resident in most CRM systems.

ROI 8
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Managing Risks Means Managing Arguments

Harvard Business Review

It may be that we'll eventually be able to systemize those arguments in a useful way, as computer scientist Peter McBurney and colleagues have been trying to do for the past few years. How Competitive Intelligence Rules Encourage Cheating. But in the meantime it's much more art than science. MORE ON MANAGING RISKY BEHAVIORS.

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Why the Best Salespeople Get So Lucky

Harvard Business Review

The students had territories and quotas and used a customer-relationship-management system. Gathering competitive intelligence. The more field intelligence a salesperson has, the smarter and luckier he or she becomes. Here are a few such behaviors; best of all, they’re teachable.

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JP Morgan's Loss: Bigger than "Risk Management"

Harvard Business Review

As Gentry Lee, chief systems engineer at NASA's Jet Propulsion Laboratory, describes it: "Risk mitigation is painful; not a natural event for humans to perform.". How Competitive Intelligence Rules Encourage Cheating. MORE ON MANAGING RISKY BEHAVIORS. The Six Mistakes Executives Make in Risk Management.

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A guide to great development moves

Great Leadership By Dan

Make sure the executive understands that a developmental move does not lower the standards – while making sure all of the support systems are in place to ensure their success. There’s three things you need to have for a reasonable chance for success: the right person, the right environment/situation, and the right support system.”