The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4
Strategy Driven
OCTOBER 25, 2013
Crisis management is so much more than handling of the media. Unfortunately, the follow-through never transpired after the media coverage died down. At a later news conference, OSHA announced that it was assessing its smallest fine, as a result of the forthright way in which my client had handled the crisis. by Hank Moore.
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