It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business

Managers who don’t understand the concerns of the communities in which they operate will spend more time defending the company against angry stakeholders than building positive relations with members of the community whose support is critical to their success. In 2012, Barrick Gold founder and chair Peter Munk stressed that in today’s environment, “The single most critical factor in growing a mining company is a social consensus — a license to mine.”