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Systemically Non-Systemic: COVID-19 through the Deming Lens

Deming Institute

Gladwell asks, “Do we all belong to separate worlds, operating simultaneously but autonomously…” or “…are we bound up together in a grand interlocking web?” (p. In his work on the “Theory of Constraints,” Dr. Eliyahu M. Dr. Goldratt offers five focusing steps to mitigate constraints and facilitate ongoing improvement in organizations.

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