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Saving Face – How to Preserve Dignity and Build Trust

Leading with Trust

She emphasizes that face is a form of social currency. The more face you have, the easier it is to accomplish things at work, the smoother your relationships, and the more social capital you have at your disposal. In that regard, Hu-Chan suggests the BUILD model as a construct for developing and preserving face.

P&L 100
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Reskilling the Future of Work

HR Digest

It is a tough time as they bank on social capital and how to maintain cohesion without the benefit of informal coffee, lunch or smoke breaks. Business leaders, policymakers, and individuals all have constructive and significant tasks to carry out in smoothing labor force transitions ahead.

McKinsey 134
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Why Innovation is not "Invented Here"

Coaching Tip

The leapfrogging life cycle traces the path to breakthroughs by describing the leadership and organizational dynamics involved at various phases over time. John Agno: Can''t Get Enough Leadership. Baker: Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Networks.

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Building Customer Communities Is the Key to Creating Value

Harvard Business Review

At Level 4, you're helping customers build their social capital — that is, helping them to build and expand valuable support groups and communities. Helping customers build social capital may seem far removed from the concerns a competitive business should occupy itself with. Give them a say.

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How to Respond When You’re Left Out of Important Meetings

Harvard Business Review

And being the last to learn about key decisions can set your team back, and bring your leadership into question. In our work with leadership teams about meeting governance, we coach folks to put the company first by stepping forward to “vote themselves off the island” by opting out of meetings where they wouldn’t add value.

How To 8
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The More You Energize Your Coworkers, the Better Everyone Performs

Harvard Business Review

In a series of four empirical studies, we sought to establish relational energy as a valid scientific construct and evaluate its impact on employee engagement and job performance. As Dutton and Heaphy describe, the leaders focused on building high-quality connections and strengthening social capital as ways to improve the leadership pipeline.

Energy 8
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Case Study: Is Holacracy for Us?

Harvard Business Review

Rogier hadn’t once mentioned holacracy or self-managed teams, even though the executive team and the board had been talking for months about transitioning to just such a system at the global construction company. The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years.