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February 2020 Leadership Development Carnival

Lead Change Blog

Jeff Evans of Designed Learning shared Influencing Without Direct Control. What I want is influence with others so that I am heard, and my ideas are utilized.” Mary Ila Ward of Horizon Point Consulting contributed 3 Tips for Leading Well in 2020. Ken Byler of Higher Ground Consulting Group contributed Details Matter.

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When to Restructure | N2Growth Blog

N2Growth Blog

Following are five representative tips that will help you recognize the need for a reengineering initiative: Unusual declines in revenue, margin, market-share, customer loyalty, or brand equity. Even if the above areas are not yet in decline, but you are witnessing unusually slow growth or zero growth you still have a problem.

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

However the healthier remedy is to find a trusted person of influence to intervene and help refine style, approach and methodology. link] Dale Whenever I see the word loyalty, I am cautious as to how the word will be defined or misrepresented. I hope this helps Frode. I Think Not. mikemyatt: RT @janemyatt Their sacrifice.

Loyalty 411
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The Emerging Strategy of Innovative Service

Strategy Driven

The proliferation of self-service (while a blessing when it works) has made customers more frustrated when they feel trapped in a process with no live person to help. And the Internet, with its social media reach, has empowered customers with strong influence over other customers and the reputation of companies.

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We Are All Called to Serve

Lead from Within

Build a relationship with your customers and clients and serve them well. Customer loyalty is always priceless, so make your customers partners in your mission, and always give them more than they expect. What can you do, how will you influence, where will you make a difference? To serve our employees.

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How To Win More Business

Eric Jacobson

It teaches you how to influence others in an authentic, helpful way – using a program and process that you can begin using today. Mo Bunnell (photo by: Justin McGough) Bunnell is a speaker, consultant, and founder and CEO of Bunnell Idea Group (BIG). Whether you are new to sales or a sales veteran, this book is a must-read.

How To 50
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Keeping Your Clients Loyal, From Wherever You Are

Harvard Business Review

Except for the most bedraggled of new consulting firm recruits, no one is on-site with clients 24-7. Video testimonials are a terrific advertisement for your business, demonstrating vividly to potential customers how you've helped others like them (here are some nice examples ).